Tracks not showing in timeline / sequence

[ehab_7084]

Whenever I drag my video and audio track from my source to the sequence, the tracks immediately go invisible. It shows in the program window, but doesn't show in the sequence unless I scroll down. If i scroll back up to 0:00 or even later, it bugs out and becomes invisible again. It is some weird scrolling issue but also something else, I don't know what.

It is not because I am zoomed out or in too much either horizontally or vertically. It is also not because I have v1 or a1 off. I already reset the workspace, uninstalled and reinstalled, enabled and disabled certain settings. 

I don't know what is happening, I've used premiere pro for years and never encountered this before. Can someone please help? 

[Sumeet Kumar Choubey]

Hi ehab_7084,

Sorry about the poor experience. We've fixed a similar issue in our latest Beta build. Would you mind installing that to check if it's working properly? You may refer to this link to learn more about Creative Cloud Beta program.

Thanks,

Sumeet

[Ann Bens · Accepted solution]

P: Clips disappear on Timeline

[ehab_7084]

Thank you so much! I turned off custom scaling and it finally works again.