Skip to main content
Participant
November 29, 2024
Answered

Tracks not showing in timeline / sequence

  • November 29, 2024
  • 2 replies
  • 458 views

Whenever I drag my video and audio track from my source to the sequence, the tracks immediately go invisible. It shows in the program window, but doesn't show in the sequence unless I scroll down. If i scroll back up to 0:00 or even later, it bugs out and becomes invisible again. It is some weird scrolling issue but also something else, I don't know what.

It is not because I am zoomed out or in too much either horizontally or vertically. It is also not because I have v1 or a1 off. I already reset the workspace, uninstalled and reinstalled, enabled and disabled certain settings. 

I don't know what is happening, I've used premiere pro for years and never encountered this before. Can someone please help? 

This topic has been closed for replies.
Correct answer Ann Bens

P: Clips disappear on Timeline

2 replies

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
November 29, 2024
ehab_7084Author
Participant
November 30, 2024

Thank you so much! I turned off custom scaling and it finally works again.

Community Manager
November 29, 2024

Hi ehab_7084,

 

Sorry about the poor experience. We've fixed a similar issue in our latest Beta build. Would you mind installing that to check if it's working properly? You may refer to this link to learn more about Creative Cloud Beta program.

 

Thanks,

Sumeet