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SarahM2022
Participant
May 25, 2022
Question

Transcribing on Device does not work

  • May 25, 2022
  • 3 replies
  • 1347 views

I am trying to Create Transcription for a video. I am in the Captions and Graphics workspace. I hit Create Transcription and it Renders Auto Data as per normal. When it starts to Transcribe on Device it starts, says it has 19 mins remaining and then just stops and goes back to Create captions window. with no results...it used to work just fine... how do I fix this?? I have attached screen shots in sequence of what is happening... any help would be appreciated. Thank you.

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3 replies

Warren Heaton
Community Expert
Warren HeatonCommunity Expert
Community Expert
June 12, 2022

Try transcoding the audio from the MP4 file to an uncompressed audio format like AIFF or WAV and use that in a Sequence instead of the MP4 source clip audio.  

 

Also, check your network endpoints for "Speech to Text Service
Service Type: Audio Transcription":
Adobe Creative Cloud Network Endpoints

    Richard van den Boogaard
    Community Expert
    Richard van den BoogaardCommunity Expert
    Community Expert
    June 13, 2022

    Have you tested this solution? Curious to learn if it yields better results...

    B
    Bri24723872vixl
    Participant
    June 12, 2022

    The exact same thing is happening for me.  First 8 transcriptions went fine, now I can't do anything.  I tried re-installing premiere pro 22.4, still nothing.  

    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    June 12, 2022

    I would also try resetting preferences and workspace.

     

    Stan

     

    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    May 25, 2022

    I have seen a couple other reports of this. I can't replicate it. The behavior you show is very clear - and wrong!

     

    The sequence in your screenshot is 91 minutes? Have you tried shorter? If you use "transcribe in to out," there's a bug if you don't explicitly set in and out points. E.g. you must set an in point at the beginning.

    (See this thread: https://community.adobe.com/t5/premiere-pro-discussions/subtitles-are-not-auto-generating-in-premier-pro-22-4-0-build-57/m-p/12964860#M413471)

     

    Stan

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