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Participant
May 16, 2024
Answered

Transcription not working

  • May 16, 2024
  • 4 replies
  • 413 views

I get "No dialogue found" in the text window regardless of what I do...it was working as recently as a week or two ago...

This topic has been closed for replies.
Correct answer Jfried

I have the answer to this...and a simple one it is. Since I'm and Enteprise client with WTW, the companhy I work, I was simultaneously reaching out to Andy Edwards, on the Adobe Elite Support ASP Tema, who in turn reach out to Matt Christensen on the Engineering team to solve the issue. Matt saw that it was just a matter of me checking the Follow active monitor button on the bottom of the Transcipt window. I must have unchecked it without realizing it. Thanks, all!

4 replies

JfriedAuthor
Participant
May 16, 2024

Forgive the typos on that post...

JfriedAuthorCorrect answer
Participant
May 16, 2024

I have the answer to this...and a simple one it is. Since I'm and Enteprise client with WTW, the companhy I work, I was simultaneously reaching out to Andy Edwards, on the Adobe Elite Support ASP Tema, who in turn reach out to Matt Christensen on the Engineering team to solve the issue. Matt saw that it was just a matter of me checking the Follow active monitor button on the bottom of the Transcipt window. I must have unchecked it without realizing it. Thanks, all!

Stan Jones
Community Expert
Community Expert
May 17, 2024

Thanks for reporting the fix!

 

Stan

 

JfriedAuthor
Participant
May 16, 2024

Thanks for getting back to me !  The lastest PR....24.3. Both new projects and old. Mp4 and MFX files. No dialogue found for any, and from the screenshots, you can see there is dialogue

Stan Jones
Community Expert
Community Expert
May 16, 2024

More info please. What version of PR? New project? Multiple file types? Etc

 

Screenshots might help.

 

Stan