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1

Transcription not working

Community Beginner ,
May 16, 2024 May 16, 2024

I get "No dialogue found" in the text window regardless of what I do...it was working as recently as a week or two ago...

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correct answers 1 Correct answer

Community Beginner , May 16, 2024 May 16, 2024

I have the answer to this...and a simple one it is. Since I'm and Enteprise client with WTW, the companhy I work, I was simultaneously reaching out to Andy Edwards, on the Adobe Elite Support ASP Tema, who in turn reach out to Matt Christensen on the Engineering team to solve the issue. Matt saw that it was just a matter of me checking the Follow active monitor button on the bottom of the Transcipt window. I must have unchecked it without realizing it. Thanks, all!

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Community Expert ,
May 16, 2024 May 16, 2024

More info please. What version of PR? New project? Multiple file types? Etc

 

Screenshots might help.

 

Stan

 

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Community Beginner ,
May 16, 2024 May 16, 2024

Thanks for getting back to me !  The lastest PR....24.3. Both new projects and old. Mp4 and MFX files. No dialogue found for any, and from the screenshots, you can see there is dialogueScreenshot 2024-05-16 at 10.17.36 AM (2).pngScreenshot 2024-05-16 at 10.17.36 AM.png

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Community Beginner ,
May 16, 2024 May 16, 2024

I have the answer to this...and a simple one it is. Since I'm and Enteprise client with WTW, the companhy I work, I was simultaneously reaching out to Andy Edwards, on the Adobe Elite Support ASP Tema, who in turn reach out to Matt Christensen on the Engineering team to solve the issue. Matt saw that it was just a matter of me checking the Follow active monitor button on the bottom of the Transcipt window. I must have unchecked it without realizing it. Thanks, all!

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Community Expert ,
May 17, 2024 May 17, 2024
LATEST

Thanks for reporting the fix!

 

Stan

 

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Community Beginner ,
May 16, 2024 May 16, 2024

Forgive the typos on that post...

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