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frankn6903326
Participant
Nov 2, 2018 6:08 AM UTC
Question

Photoshop pop-ups

I received two pop-up messages yesterday, apparently from Adobe. The first said that Adobe wishes to access my Pictures, which I did not allow. The second said that Adobe wants to control my computer, which I did not allow! Has anybody else had these messages?

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    3 replies

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    Nov 2, 2018 8:15 PM UTC

    Yes it's normal in macOS Mojave and you should Allow that, since photoshop won't work right if you don't.

    Known issues - Running Photoshop CC on macOS 10.14 Mojave

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    Anonymous
    Nov 2, 2018 9:12 AM UTC

    Hi

    As Trevor mentioned sounds a bit suspicious, if you're on Windows I'd recommend running a full Virus scan on your system along with theses all free

    Malwarebytes Download - Free Virus Scan & Virus Protection Tool | Malwarebytes

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    Remove Malware & Spyware with Anti-Malware Software | Superantispyware

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    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    Nov 2, 2018 8:51 AM UTC

    I don't suppose you thought to grab a screen shot?  

    Where were the pictures in question located?

    Had anything happened that might have caused Adobe (if that's who it was) to think you needed help?

    It sounds phishy to me.  What operating system are you using?  How careful are you with emails?  Do you plug other people's data-drives into your system?

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