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Participant
April 14, 2020
Answered

Trying to install premier pro on Mac - literally nothing happens

  • April 14, 2020
  • 1 reply
  • 1108 views

I signed up for free trial of premier pro. 

 

When I try to install it, it opens up a page that says 'The Creative Cloud App will open and install premier pro' - and yet nothing happens. No creative cloud app opens, no install begins.

 

I have tried to find a place where I can manually install EITHER the creative cloud app OR premier pro, but the website just takes me round and round and circles. 

 

I have rebooted twice. I'm not sure what else I can do - as I'm not even getting any kind of error messages. 

Please help! 

This topic has been closed for replies.
Correct answer Mo Moolla

Hi

 

Go to this link and downlaod and install the Creative Cloud Desktop App

 

https://helpx.adobe.com/africa/download-install/kb/creative-cloud-desktop-app-download.html

 

 

This should resolve your issue

 

Mo

1 reply

Mo Moolla
Mo MoollaCorrect answer
Legend
April 14, 2020

Hi

 

Go to this link and downlaod and install the Creative Cloud Desktop App

 

https://helpx.adobe.com/africa/download-install/kb/creative-cloud-desktop-app-download.html

 

 

This should resolve your issue

 

Mo

Participant
April 14, 2020

Thanks so much - solved! 

Mo Moolla
Legend
April 14, 2020

Glad to be of assistance

 

Happy editing

 

Mo