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carolinej43549417
Inspiring
August 14, 2024
Answered

Trying to upgrade Premiere Pro, according to instructions, by installing Monterey

  • August 14, 2024
  • 1 reply
  • 336 views

Having found a problem with Premiere 2020 when using the captioning app, I was told on this forum that upgrading to the latest version would greatly help. Looking at the specifications for the latest update of Premiere told me that if I could install Monterey, that would be enough (for the time being at least - Monterey will be discarded in November, apparently). I have had Monterey 12.7.6 installed, and the same message appears: it's not compatible with the latest Premiere.

 

But I see that the driver for the GPU video card, NVIDIA, is not 'currently supported' on my new OS version. I saw a message telling me that it would use the Apple default until a compatible driver was available. So I'm stuck again!

    Correct answer Kevin-Monahan

    Hi,

    Thanks for the message. Here are some things you can try:

    1. Use Software Rendering (One-Time Launch)
      Hold Shift while launching Premiere Pro. In the Reset Options dialog, check the box for "Use Software Rendering only (one-time only)". This can help bypass GPU-related issues temporarily.
    2. Roll Back to Premiere Pro 24.x
      If you're on macOS Monterey 12.7.6 with an NVIDIA GPU, try installing Premiere Pro version 24.5 or 24.6. These versions are more stable with older macOS and GPU configurations.

    If those don’t work, you may need to consider a hardware upgrade. macOS no longer supports NVIDIA GPU drivers, and Adobe is optimizing Premiere Pro for Apple Silicon and Metal-based rendering going forward.

     

    Thanks,
    Kevin

     

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    July 22, 2025

    Hi,

    Thanks for the message. Here are some things you can try:

    1. Use Software Rendering (One-Time Launch)
      Hold Shift while launching Premiere Pro. In the Reset Options dialog, check the box for "Use Software Rendering only (one-time only)". This can help bypass GPU-related issues temporarily.
    2. Roll Back to Premiere Pro 24.x
      If you're on macOS Monterey 12.7.6 with an NVIDIA GPU, try installing Premiere Pro version 24.5 or 24.6. These versions are more stable with older macOS and GPU configurations.

    If those don’t work, you may need to consider a hardware upgrade. macOS no longer supports NVIDIA GPU drivers, and Adobe is optimizing Premiere Pro for Apple Silicon and Metal-based rendering going forward.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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