Skip to main content
M
markophoto2013
Known Participant
August 8, 2020
Question

Unable to drag MOGRT to Timeline

  • August 8, 2020
  • 3 replies
  • 1706 views

Hi a European client has shared some motion graphics templates with me through a Creative Cloud library and I'm not able to drag them to my timeline.  They show in the Essential Graphics panel but I get the hand with the "no" symbol when dragging.  I've tried everything I can think of and today noticed that the library they shared with me in Creative Cloud is marked "view only." Even though I've copied them over to my own library will the "view only" designation prevent me from using the MOGRTs?  I was wondering if it could be some sort of PAL/NTSC conflict since they were created in Europe.

Thanks in advance.

This topic has been closed for replies.

3 replies

MyerPj
Community Expert
MyerPjCommunity Expert
Community Expert
August 8, 2020

If you are on Windows 7, it's as far as you can go in the upgrades. 2018 and later require Windows 10.

M
markophoto2013Author
Known Participant
August 9, 2020

I'm actually on a Mac but thanks!

R Neil Haugen
R Neil Haugen
Legend
August 8, 2020

Ahh, you're on 12 ... Premiere 2018 ... and if they're on 13.x (2019) or 14.x (2020) that could be an issue.

 

First thing, check their Premiere version. You may need to install their version, which you can of course do without changing the current version you're using, you can have both installed and running. In the Creative Cloud app preferences, make sure "auto update" is unchecked, and 'show older versions' is checked.

 

Now you should be able to install a newer version safely.

 

Neil

Everyone's mileage always varies ...
M
markophoto2013Author
Known Participant
August 8, 2020

I'll try that.  Thanks again.

R Neil Haugen
R Neil Haugen
Legend
August 8, 2020

Huh ... a fully shared Libray should not give any troubles, I've used that quite a bit. If you're on an earlier version of Premiere of course this can happen. And no, PAL/NTSC shouldn't be an issue at all.

 

Can you add to that Library?

 

Neil

Everyone's mileage always varies ...
M
markophoto2013Author
Known Participant
August 8, 2020

Neil,

Thanks so much for your repsonse.  I'm pretty new to libraray functions of CC.  I just tried to add a file to their library that I copied the MOGRTs from and it's not letting me add files.  Do you think this means it's not a "fully shared" library?  I should also add that I'm running Premiere CC 12.0.1

Mark

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices