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Participant
July 20, 2023
Question

Unable to export any project because of Video Preview Error?

  • July 20, 2023
  • 4 replies
  • 1242 views

This is the only time in 7+ years since being with Adobe that I have decided to reach out, so please forgive me if I'm not doing this forum situation correctly.

 

Mostly every time I try to export a project, I run into the most annoying issue with Premiere Pro which I have copied and pasted below, and with the new updates I cannot fix the issue any longer by switching the renderer under project settings. These are the details:

 

VIDEO PREVIEW ERROR

Error compiling movie.
Accelerated Renderer Error
Unable to produce frame.
Writing with exporter: QuickTime
Writing to file: /Volumes/Soflo SSD/Adobe Files/Adobe Premiere Pro Video
Previews/Franchesca BTS.PRV/Rendered - ebc14fe7-
b403-41ce-8a19-8d2e1f0d562e.mov
Around timecode: 00:00:09:12
Rendering at offset: 4.855 seconds
Component: QuickTime of type Exporter
Selector: 17
Error code: -1609629690

 

I cannot tell you how many YouTube videos I have went through. If this cannot be resolved once and for all I'm about to find a different editing software as I've lost so much time in my life trying to figure this out.

 

Thank you in advance.

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4 replies

Inspiring
July 23, 2023

Try render out as a jpeg image sequence this will pinpoint the exact problem area, do you have very high resolution images in your timeline by anychance? this could be causing an issue.   

Remote Index
July 23, 2023

Hello Brit2023,

 

What is in your timeline "around timecode: 00:00:09:12"?

 

Duplicate the sequence and try deleting the audio or video clip at that time. Try exporting this changed sequence.

 

Also, with the original sequence, try exporting audio only and exporting video only. Further, try exporting segements (from in point to out point) to see if any export is successful.

 

These steps will help you start to narrow the scope of the problem.

 

R.

Brit2023Author
Participant
July 22, 2023

Tried to delete render files and cleaned media cache but the same error popped up. I can't export my video after editing for hours. 😞

Community Expert
July 20, 2023

delete render files from sequence and try again

video preview files get messed up and yes this is annoying

also consider cleaning media cache