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R
RPL5ECB
Participant
April 26, 2021
Pregunta

Unable To Export Premiere Pro 2021 15.1

  • April 26, 2021
  • 4 respuestas
  • 689 visualizaciones

I have not been able to export any videos all day from Premiere Pro. I have the latest version and anytime I try to export a project, it crashes before I can get to the export menu. I've tried uploading the project through Media Encoder instead and it's having the same problem. Is anyone else experiencing this? Is there something I'm supposed to do differently with the latest version?

    Este tema ha sido cerrado para respuestas.

    4 respuestas

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    April 27, 2021

    https://helpx.adobe.com/premiere-pro/user-guide.html/premiere-pro/system-requirements.ug.html

    M
    marcosbolda
    Participant
    April 27, 2021

    I have the same problem. 

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      April 26, 2021

      Also:

      What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?


      R
      RPL5ECBAutor
      Participant
      April 27, 2021

      I'm afraid the above did not do the trick. My specs are screenshoted below. In addition, I have one hard drive.

       

      Capacity: 465 GB

      256 GB free space available.

       

      Notable programs and files include the Office suite, Audacity, Adobe Creative Suite, video and audio files, and a number of documents and pictures. If you need me to be more specific I can be.

       

      I am running Windows 10.

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      April 27, 2021

      RPL,

      You may not be meeting system requirement. Can you check?

       

      Thanks,

      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      April 26, 2021

      Delete the Media Cache and Media Cache files:
      https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

      If that doesn't work,try resetting the preferences:
      https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

      If that doesn't work, try resetting the Workspaces:
      Reset a workspace
      Reset the current workspace to return to its original, saved layout of panels.
      1. Do one of the following:
      • Click the Workspace menu icon and select Reset to Saved Layout.
      • Choose Window > Workspace > Reset to Saved Layout.
      from here:
      https://helpx.adobe.com/premiere-pro/using/workspaces.html

      If that doesn't work, try Preferences > Audio Hardware and set Input to None.

      If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

      If that doesn't work, try creating a new project and import the old one into it.

      Also, please help us help you:
      https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

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