Unsupported Video Driver Nvidia GeForce MX150

Forum|Forum|5 years ago
September 7, 2020
2 replies
14077 views

I have been working on a project all day and I have never seen this error before now... It happened suddenly. This is a Premiere Pro installation I have been using without issues for weeks. I haven't updated or changed anything. I simply closed Premiere and opened it again, and suddenly it says my video card driver is not supported. What the heck??

I followed the solutions offered for my video card, and it turns out my driver is the latest and only driver offered by Nvidia. I don't even have the option to download and install drivers manually.... So no solution. And the problem came out of nowhere without reason or explanation. Had I updated software or drivers I might understand. Check update history doesn't suggest an update occurred behind the scenes either.

OS Name Microsoft Windows 10 Home
Version 10.0.18363 Build 18363
System Model HP Spectre x360 Convertible 15-df0xxx
Processor Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz, 1992 Mhz, 4 Core(s), 8 Logical Processor(s)

Name NVIDIA GeForce MX150
Driver Version 27.21.14.5167

Premiere Pro 14.3.1 (Build 45)

What is giong on? How to fix?

This topic has been closed for replies.

R

RjL190365

Legend

Actually, 451.67 is now too old to be supported in Premiere Pro 14.3.2. It now requires driver version 451.77 or newer.

Secondly, 451.67 is no longer the newest driver available for that MX150. 452.06 now is.

Therefore, you will need to update your driver to the Game Ready 452.06 driver version in order to run Premiere Pro 14.3.2.

Go to the Nvidia Web site directly, then under "Drivers, select "GeForce Drivers." Search for "GeForce MX150" in the "Drivers" section of the GeForce Web site, and there you will find Game Ready Driver 452.06.

Keep in mind that although you will have MPE CUDA GPU acceleration with that MX150, you will not have hardware NVENC encoding at all whatsoever (because the chip that the MX150 is based on, the GP108, does not have a built-in hardware NVENC encoder at all), and that you will be permanently locked to software-only encoding because QuickSync cannot be used simultaneously with a discrete GPU for encoding.

E

EyeBotXanderAuthor

Participating Frequently

"Keep in mind that although you will have MPE CUDA GPU acceleration with that MX150, you will not have hardware NVENC encoding at all whatsoever (because the chip that the MX150 is based on, the GP108, does not have a built-in hardware NVENC encoder at all), and that you will be permanently locked to software-only encoding because QuickSync cannot be used simultaneously with a discrete GPU for encoding."

How limiting is this? I bought this laptop for photo and video editing exclusively. What has gone wrong?

R

RjL190365

Legend

Hi,

Sorry but I am having this exact issue now. I have Nvidia GeForce MX150 451.67 and now Premiere Pro tells me it is unsupported. You explain above that I can update to the latest Game Ready Driver but that doing so will mean I can't do hardware encoding. I've no idea what this means. I just use Premiere Pro for editing videos and bought this laptop because I thought it would do the trick and indeed had been doing it well for over a year now. I don't do anything fancy. Mostly just basic editing.

It seems I have three choices:

-Update to the Game Ready Driver

-Leave it as it is - Premiere still seems to open once you get past the warning although I have't used it to edit as such yet.

-Would it be possible to revert to an older version of Premiere that was compatible with my graphics card? I'm on the Creative Cloud through work so it seems to update automatically. I don't need fnacy new versions. The old one was fine.

Actually, regardless of the driver version or Premiere Pro version, the MX150 cannot perform any hardware encoding at all whatsoever. This is because it uses the GP108 chip that completely lacks a hardware encoder - period. The GP108 was the very last budget discrete GPU from Nvidia that was designed from the ground up for strictly entry-level use that did not involve much if any video editing or processing whatsoever. After the GP108, Nvidia is now leaving this market strictly for on-CPU integrated graphics processors from the CPU manufacturers.

And all this is because Nvidia, like all other companies that offer discrete graphics chips, has continued to shaft every single one of the low-end and entry-level users, by either reusing old-generation chips that are soon to become obsolete, or reusing cut-down versions of previous-generation chips. A good example is the latest MX-series GPU, the GeForce MX450, which is based on a cut-down version of the Turing-generation TU117 GPU which had been previously used on the GeForce GTX 1650, with half of its ROPs disabled.