Unsupported video driver NVIDIA GeForce RTX 3080 error message on Premier Pro

Forum|Forum|3 years ago
February 18, 2023
2 replies
3638 views

Have been editing a video perfectly fine on a brand new Dell XPS desktop 8950 that has this GeForce video driver. Today I got an unsupported driver message. I'm trying to figure out the correct driver to download as i can't afford to mess up.

Driver is a NVIDIA GeForce RTX 3080

Driver type DCH.
Am also concerned that the intructions seem to suggest I have to uninstall the current driver first and then install the right one. Is this correct or can I just update the driver?
Thanks for any help. Am so close to finishing a project I've spent 18 months working on so this is the last thing I need.

Rob

This topic has been closed for replies.

Ann Bens

Community Expert

Please download below driver: its the correct one for your DESKTOP ( John posted the incorrect one!!!!.

https://www.nvidia.com/Download/driverResults.aspx/199662/en-us/

S

Sophie24056077yt40

Participant

Excellent fix thank you

John T Smith

Community Expert

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
.
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
528.24 1-23-23 https://www.nvidia.com/Download/driverResults.aspx/198731/en-us/

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