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T
timm37058839
Inspiring
February 28, 2020
Répondu

Unsupported Video Driver, NVIDIA Quadro K2100M

I have tried rolling back to the suggested drivers with no change.

Is there fix for this or a suggested video card(s) upgrade?

Thanks for your help!!

 

HP ZBook 15 G2

Intel Core i7-4810MQ CPU @ 2.80GHz

16.0 GB RAM

Windows 10 Pro 64-bit, Ver. 1903

 

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Video Intel(R) HD Graphics 4600 v.20.19.15.5063
1. The current version of your Intel display driver may cause performance and stability issues. It is strongly recommended that you update to driver version 100.6286 or later. Drivers are provided by Intel or your computer's manufacturer.
URL: https://helpx.adobe.com/premiere-pro/kb/drivers-video-win-intel.html

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Video NVIDIA Quadro K2100M v.25.21.14.2632
1. NVIDIA has identified a bug which causes random crashes in your Adobe application and has provided a fix in driver version 430.86. This driver update is strongly recommended.
URL: https://helpx.adobe.com/premiere-pro/kb/drivers-video-win-nvidia.html

 

Ce sujet a été fermé aux réponses.
Meilleure réponse par RjL190365

Since the 2019 version, the minimum hardware requirements have officially changed. Your hardware is, according to Adobe, officially too old and obsolete. You see, both Intel and NVIDIA have ended mainstream support of both of your GPUs. At the present time, both the HD 4600 and the K2100m are currently in "legacy" support status, with no more compatibility fixes ever for these GPUs while only critical security patches will continue for the next few months. The NVIDIA support for Kepler mobile GPUs such as yours will officially end completely, outside of archived driver releases, this coming April. Intel's support for the iGPUs of the 4th- and 5th-Generation CPUs will completely end in the near future.

 

Therefore, since in most laptops the GPU cannot be upgraded at all by the user, the only solution is a completely new laptop.

 

Randall

1 commentaire

R
RjL190365Réponse
Legend
February 28, 2020

Since the 2019 version, the minimum hardware requirements have officially changed. Your hardware is, according to Adobe, officially too old and obsolete. You see, both Intel and NVIDIA have ended mainstream support of both of your GPUs. At the present time, both the HD 4600 and the K2100m are currently in "legacy" support status, with no more compatibility fixes ever for these GPUs while only critical security patches will continue for the next few months. The NVIDIA support for Kepler mobile GPUs such as yours will officially end completely, outside of archived driver releases, this coming April. Intel's support for the iGPUs of the 4th- and 5th-Generation CPUs will completely end in the near future.

 

Therefore, since in most laptops the GPU cannot be upgraded at all by the user, the only solution is a completely new laptop.

 

Randall

T
timm37058839Auteur
Inspiring
February 28, 2020

Thank you Randall!

 

I guess my next step will be to look for suggested laptops.

 

Thanks again!

Tim

H
HIEU21862850sbk8
Participant
November 21, 2021

Your laptop using Quadro K2100M in the MXM 3.0a slot, you could upgrade the GPU to M2000M or else

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