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Participating Frequently
June 24, 2020
Question

UNSUPPORTED VIDEO DRIVERS NVIDIA QUADRO 2000

  • June 24, 2020
  • 2 replies
  • 7625 views

I am using premiere pro-2020. It shows the following error.

I have updated the graphic card drivers yet the problem is not resolved.

These are  my system details: 

  • WIN 10 PRO-64BIT
  • PROCESSOR- INTEL(R)XEON(R) CPU E5620@2.40GHz - 2 PROCESSORS
  • RAM- 48 GB

Please help me out to resolve this issue.

Thank you.

 

This topic has been closed for replies.

2 replies

Participant
February 2, 2023

Hi, with Windows 10 Enterprise 64 bit, at first I had similar issue with Premiere Pro. I am now on Version 23.1.0 (build 86). I also went onto the control panel looked at the Windows controlled hardware and saw a NVIDIA Quadro P2000 driver dated 8/5/2021 - a Windows controlled driver update. Even more importantly, when I then went and accessed the NVidia Control Panel Version 8.1.963.0 it stated the driver was 471.68. It appears that this config allows Adobe to select (CUDA) in the Mercury Playback engine. Hopefully it still works. Having come from the old Sony Vegas I am still new to this and learning mind you. Good luck everyone.

 

Ann Bens
Community Expert
Community Expert
June 24, 2020

You cannot resolve this: card is obselete. Too old for 2020.

Only solution is to go back to 2019.

Participating Frequently
June 24, 2020

😞

 

Thank you for your help.