Participant

Question

Update full of problems.

Forum|Forum|3 years ago
April 20, 2022
3 replies
515 views

After the update I can't export videos, they hang at 97%, I was forced to return to the previous version of the program to continue my work

Export

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B

Blake22487029gbaj

Participant

I am having the same problem. So annoying.

MarekMularczyk

Community Expert

Yes, I understand. I think for now we just need to roll back to previous version...

Adobe Community ExpertAdobe Certified Professional

L

leotraining

Known Participant

How do we roll back to previous version?

MarekMularczyk

Community Expert

Yes, many people have been complaining about having problems exporting since the update last week.

I think you just need to roll back to the previous version for now and wait for Adobe to fix the problem.

Adobe Community ExpertAdobe Certified Professional

Kartika Rawat

Community Manager

Hi there!

Sorry about the trouble. Can you provide more info on what's happening? Are you getting any error codes or messages?

Let us know.

Thanks,

Kartika

J

Jason24075990x0w1Author

Participant

Whenever I try to export a video of mine it freezes at 97% and doesn't
finish the export, to solve the problem I had to go back to the
previous version of premier and then I can export normally.

L

leotraining

Known Participant

Yes, I did this last night and it worked for me.

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