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k9karis0
k9karis0
Inspiring
April 6, 2018
해결됨

Updated - Missing Fonts

  • April 6, 2018
  • 8 답변들
  • 8607 조회

I updated to the newest version today (April 6, 2018) and the font I use for a particular project (AvantGarde) is no longer available in the program. It is installed on my computer, but I have no idea how to access it with Premiere. This was the standard font I was using for this project up until today. Any insight?

이 주제는 답변이 닫혔습니다.
최고의 답변: Rameez_Khan

Hi all,

We're working to fix this problem where Premiere Pro is unable to see certain CoolType fonts.

Stay tuned for an update.

Thanks,
Rameez

8 답변

margaretb42167537
margaretb42167537
Participating Frequently
October 23, 2018

So....

In another disappointing move by Adobe, this is now broken when I rolled to Premiere Pro v13.0 and AE v16.0.

Help Adobe! I really need my workflow to stop breaking!

Guess I'll be rolling back...again.

R Neil Haugen
R Neil Haugen
Legend
October 23, 2018

Post your specific thing over on the UserVoice system ... that feeds directly into the engineer's system (and to the upper managers that determine engineer budgets ... )

This forum is great for asking questions, troubleshooting, and keeping each other informed. That space is designed for the engineers to track problems.

Neil

Adobe UserVoice Bug /Feature form: https://adobe-video.uservoice.com/forums/911233-premiere-pro

Everyone's mileage always varies ...
margaretb42167537
margaretb42167537
Participating Frequently
July 18, 2018

Any updates on this for PrPro? The newest AE update fixes this, so I was hoping to that Premiere would be close behind!

R Neil Haugen
R Neil Haugen
Legend
July 18, 2018

It should, as most of the text issues were similar between them, and though I haven't tested that particular font, it should be working now.

Easy enough to test ... install the updated 12.1.2 ... create a new project, play with your fonts. If they all work, THEN create new project files for your projects, go to the old project files in the Media Browser and import their assets.

Neil

Everyone's mileage always varies ...
Rameez_Khan
Rameez_Khan답변
Legend
May 16, 2018

Hi all,

We're working to fix this problem where Premiere Pro is unable to see certain CoolType fonts.

Stay tuned for an update.

Thanks,
Rameez

    A
    Anonymous
    June 12, 2018

    Any progress? This is frustrating.

    Y
    Yankee Rebel
    Participating Frequently
    June 12, 2018

    Stay with Version 12.0.0 for now. Fonts work fine.

    rfury
    rfury
    Participant
    April 23, 2018

    I've got the same problem, I'm working on a project using DIN Black as my font. I updated my adobe, including pr ae and ps. When I opened my project, the font cannot be found (By adobe) but it is still perfectly installed on my system. DIN Regular can be found but the BLACK weight is missing (on Adobe).

      Y
      Yankee Rebel
      Participating Frequently
      April 19, 2018

      I experienced the same prob on my Mac after installing version 12.1. So I reinstalled 12.0 and all fonts are working again.

      WARNING: If you intend to go back to version 12.0, don't open any of your existing projects in 12.1. I didn't discover the "lost font" issue until I had already opened a 12.0 file from a week ago in 12.1. When I reinstalled 12.0 and tried to open last week's file it wouldn't let me open it saying it had already been opened in a newer version. Seems funny but one minor version change from 12.0 to 12.1 made that much difference.

      I see where there's a version 12.2 available now, I wonder if it fixes the "lost fonts" issue.

      R Neil Haugen
      R Neil Haugen
      Legend
      April 19, 2018

      12.1.1 should fix most missing fonts issues.

      As to the process of migrating projects forward ... if you migrate a project forward, always only migrate a copy or duplicate of the project file of the earlier version, so you always have a safe way back.

      Editing Safety & Professional Sanity 101 ... in any program.

      Neil

      Everyone's mileage always varies ...
        Y
        Yankee Rebel
        Participating Frequently
        April 19, 2018

        Thanks Neil.

        I know now I should've duplicated the file first but never having been burned like that before (27 years on a Mac) I got caught with my britches down. I just never thought there'd be a need to back it up first. Thanks again...and I'll give 12.1.1 a try.

        Tony

        E
        excited_Genie16B8
        Legend
        April 7, 2018

        I just downloaded & installed the free AnateGarde and it's working fine in version 12.1 on Windows 10 Pro (1709).

        B
        bluefieldarts
        Participant
        April 7, 2018

        This appears to be a serious problem. Today I also updated my home MacPro tower (on El Capitan), and can confirm across 2 other Macs – a work MacBook Pro (on Sierra), and another work MacBook Pro (on HighSierra) – that Type 1 Postscript fonts do not show up in Premiere 12.1, nor After Effects 15.1. Only Open Type True Type fonts, or those installed under TypeKit appear to show up.

        I have a personal MacBook Pro still on Premiere 12.0.1, and After Effects 15.0.1 and all font types show up fine there.

        It should be noted that Premiere and Media Encoder would not open at all after the update on my MacPro until I applied the fix mentioned in this thread which involved removing the Typesupport folder at ~Library/Caches/Adobe/Adobe Media Encoder/12.0 (same for Premiere). A new file gets created on restart, but this did nothing to get back my fonts.

        Hundreds of fonts are no longer loading in these apps since the update, on 3 different Macs, one of which never had Premiere opened until today. No problem with other CC apps like Photoshop, InDesign, etc.

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        April 7, 2018

        You may want to report that here:

        Premiere Pro: feedback reports

        B
        bluefieldarts
        Participant
        April 7, 2018

        Thanks. Another user has reported this. Hopefully it will get fixed, as my main computer is dead for any titling work. One user has found a type conversion tool for $100 that will convert from Type 1 to Open Type, as a quick fix.

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        April 6, 2018

        Uninstall the font and reinstall it.

        k9karis0
        k9karis0작성자
        Inspiring
        April 6, 2018

        No luck. I wish it was that simple!

          Peru Bob
          Community Expert
          Peru BobCommunity Expert
          Community Expert
          April 6, 2018

          Did you restart the computer after uninstalling and after reinstalling?

          I should have suggested that earlier.

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