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K
KBonkers
Participant
April 5, 2022
Answered

Upgraded to M1 Macbook and having Premiere Pro glitches when exporting

  • April 5, 2022
  • 2 replies
  • 1687 views

I've been exporting directly from Premiere Pro (I've tried 2022, 2021 and the new Beta) and also exporting using Media Encoder 2022 and Beta. The mp4's have flickering glitches in them, especially in the lower thirds graphic. I've never had a problem on my old Intel Mac so this is definitely an M1 Mac issue. See attached example. Thanks!

MacBook Pro (16-inch, 2021)

OS 12.3 (21E230) Monterey

Apple M1 Max

32 gb ram

 

This topic has been closed for replies.
Correct answer KBonkers

Hey Kevin,

 

Thanks for the quick reply! I checked my settings and it turns out I was already using Software Encoding. I tried switching to Hardware encoding but got an error popup saying my system couldn't handle that. I did a search and found a fix for that issue (under Software Encoding, uncheck "high" then select Hardware Encoding and change the level to 5.2) Once I was able to use Hardware Encoding, the glitch went away! So for now that seems to be the solution. Thanks again!

2 replies

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
April 6, 2022

Hi there!

Sorry about that. Does this sound similar to you problem? https://community.adobe.com/t5/premiere-pro-discussions/glitches-in-exported-file-from-premiere-pro-on-m1-mac/td-p/12809153

 

Let us know if that helps.

Kartika

    K
    KBonkersAuthor
    Participant
    April 5, 2022

    Here is the glitch

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    April 6, 2022

    KBonkers,

    Hi there. Sorry for the error. It looks related to GPU accelerated effects and H.264 exports. I've been seeing more examples of this issue but I have not seen it myself. Here are a couple of tests you may want to try: 

     

    1. Have you tried Software Encoding? 
    2. Have you tried exporting to ProRes?
    3. Have you tried turning off hardware decoding in Media Preferences?
    4. Have you tried the Beta?

    Hope to help.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      K
      KBonkersAuthorCorrect answer
      Participant
      April 6, 2022

      Hey Kevin,

       

      Thanks for the quick reply! I checked my settings and it turns out I was already using Software Encoding. I tried switching to Hardware encoding but got an error popup saying my system couldn't handle that. I did a search and found a fix for that issue (under Software Encoding, uncheck "high" then select Hardware Encoding and change the level to 5.2) Once I was able to use Hardware Encoding, the glitch went away! So for now that seems to be the solution. Thanks again!

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