Participant

Answered

Using alt key modifier on Win10 causes OS sound

Forum|Forum|8 years ago
May 12, 2017
10 replies
32584 views

I am using the 2017.0.2 Premiere release on Windows 10. A small but annoying issue. My favourite way to nudge clips in Premiere is with the alt key+ < or >. But every nudge using this shortcut as of a version or two ago of Premiere causes Windows to ring out with a system sound (the one called 'Asterisk'). To me it seems like although Premiere reads the shortcut as valid and performs the nudge, Windows is somehow reading the use of the alt key as an incorrect operation. I have another editor friend on Windows 10 who indicated he has the same issue with the alt key, and that setting the work area bar with alt+ [ or ] causes the same sound. I'm hoping someone has an idea of how to stop this annoying problem.

Thanks for any help!

This topic has been closed for replies.

Correct answer dparsons85

Found a solution! Basically just turn off the Default Beep in Windows.

Here's what to do:

R-Click on the Speaker icon in the task bar and choose Sounds
In the Program Events section select Default Beep and change it's sound to None

Check here for more instructions if you need them: http://www.thewindowsclub.com/disable-system-beep-windows-7-8

W

willT18677092

Participating Frequently

Just to update, have suddenly encountered the same issue in Premiere 23.2.0 (current latest version), with up to date version of Windows. Deselecting all Sticky Keys options does not seem to have resolved the problem.

Stan Jones

Community Expert

willT,

Just saw this thread looking for something else. I do not see this point made above, but may have missed it.

Windows 10, Settings -> Ease of Use -> Narrator -> Change what you hear when typing -> "Hear Shift, Alt, and other modifier keys as you type"

Or just search for "alt," and pick that item.

I assume that deselecting this would not affect actual system sounds. Mine was already deselected, and I'm not having the problems described here. But this is an old thread, Windows behaviors may have changed, and there are multiple issues being discussed.

Stan

V

VVarevvolf

Participant

Fwiw this issue persists for me with those same settings deselected. Win10, Pr 23.6.0

digabyte

Inspiring

Like so many "correct answers" here on the forums, this is absolutely not a solution. "Turn off the Windows default sound" (thus, disabling the default sound for EVERY other aspect of the computer's use) is certainly not the solution. The solution is Adobe FIXING THE ISSUE. I should not hear the default ERROR tone every time I press Alt-[every button]. This means regularly used shortcuts like adjusting the work area ( ALT-[ or ] ), shifting clips ( ALT-< or > ), etc., etc. So annoying, and something that's been an issue for a long time.

J

jvraines1

Participating Frequently

There is obviously a problem with one or more of the popular commercial programming libraries (C++ etc.) interacting with Windows 10. The same bug occurs in some other programs, including the latest Zoom client. Serious programmers need to get it together!

E

etownp73537854

Participant

The correct answer is to disable the default sound for your entire system? That seems like Adobe's problem, not Windows. I have submitted a request with Adobe to disassociate the default system tone with every modifier click in Premiere. Hopefully others will do the same.

G

GrownUpBoy

Participating Frequently

How is this still a thing? Adobe! How about working with microsoft to fix this default beep on alt keyboard shortcuts.

Premiere Pro ships default with a ton of ALT-keyboard shortcuts which leads me to believe that you actually want the windows default beep to sound every time anyone uses them?

Bah!

S

Steve_Abbott

Participant

Try turning off your sticky keys through the windows start menu. Press WINDOWS KEY, type "Ease of Access Keyboard", open the app. on the right side there should be an open for USE STICKY KEYS that has a checkbox saying, "Allow the shortcut key to start Sticky Keys". Make sure that option is unchecked because apparently when using photoshop users will hit the shift key multiple times and it will activate the sticky keys feature and then start making everything beep. I just had the issue and this *SEEMS* to have fixed it, but I won't know until it happens again... (fingers crossed that never happens)

L

lorilinstruth

Inspiring

Wow, Steve, thanks! If this works I will be sooooooooo freaking happy! That inexplicable ding that happens sometimes has been driving me CRAZY. It happens in Photoshop and Premier pro. I use shortcut keys as much as possible, so I'm hoping that it's a case of my inadvertently triggering some kind of "access related" beep.

The instructions for finding the settings didn't work for me in Win 10, however. Here is how I found them on my machine:

Click the magnifying glass in the taskbar to search

Type: access

The search results give you the option to open the Ease of Access settings.

Once that dialog opens, just go to the keyboard settings and make the desired changes.

I unchecked all the options to have shortcuts enable Ease of Access Settings.

Fingers crossed that this works!

Stillborn

Participant

It's VERY VERY VERY annoying!

I want to use ALT + key shortcuts without this WRONG beep! FIX IT pls.

Osuki Fujioka

Participating Frequently

Now, this is still annoyed experience when using Pr, it's even very challenging to assign shortcut with Alt key. I see that Adobe could do something more to stop that annoyed sound. I didn't experience that beep sound in After Effect.

C

Chris Colton11904146

Inspiring

Has anyone had a solution to this? Just upgraded to windows 10 and it started happening. It's absolutely maddening.

dparsons85Correct answer

Legend

Found a solution! Basically just turn off the Default Beep in Windows.

Here's what to do:

R-Click on the Speaker icon in the task bar and choose Sounds
In the Program Events section select Default Beep and change it's sound to None

Check here for more instructions if you need them: http://www.thewindowsclub.com/disable-system-beep-windows-7-8

C

Chris Colton11904146

Inspiring

It's weird that you have to disable the beep in the entire operating system but honestly it annoyed me anyway. This worked and I can now edit with much less beeping, thanks!

dparsons85

Legend

Yeah, it's really terrible to only have Ctrl on the right side of the keyboard as a modifier. Especially since I'm coming from a Mac where I had Command, Alt, and Ctrl.

Add a bug report: Feature Request/Bug Report Form

We need this to be fixed.

A

Anonymous

Same on Windows 8.1 and Premiere Pro CC 2017 and newer.

E

excited_Genie16B8

Legend

Same here. I just ignore it.

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