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jcolebank
Participant
Apr 15, 2019 4:55 PM UTC
Answered

Using and exporting MXF from Sony Camera

I recently shot 4K, XAVC footage from a Sony pxw-z90v. I imported the MXF files just fine into premiere, edited it with pictures, some AVCHD 1080 footage, but when I try to export, I get an import error: Importer returned bad result.

Can someone help me export this project to something that would be compatible with youtube? I tried to export it as H.264 and MXF OP1a, and they both give me an import error.

Any help would be greatly appreciated! 

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khomthepreditor
khomthepreditorCorrect answer
Inspiring
Apr 15, 2019 5:05 PM UTC

Are you exporting directly out of Premiere? Try hitting queue instead of export at the bottom of your export settings, and it'll send your export to Adobe Media Encoder (make sure it's installed!), which may be able to handle the export easier.

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7 replies

jcolebankAuthor
Participant
Apr 15, 2019 5:28 PM UTC

Thanks all.  I updated Encoder and used that to encode rather than premiere and it worked!

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    khomthepreditor
    khomthepreditor
    Inspiring
    Apr 15, 2019 7:01 PM UTC

    Sweet! Glad you were able to figure it out

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    Meg The Dog
    Inspiring
    Apr 15, 2019 5:08 PM UTC

    I work with files from that camera frequently and have not see this issue.

    See this thread, there are a couple of suggestions marked helpful in it:

    Error compiling movie - Import error - Importer returned bad result

    MtD

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    jcolebankAuthor
    Participant
    Apr 15, 2019 5:11 PM UTC

    What do you normally set your sequence settings to and what are your export settings? Im sure I messed one of those up along the way. Even though I shot in 4k, I am exporting a HD version.

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    khomthepreditor
    khomthepreditor
    Inspiring
    Apr 15, 2019 5:18 PM UTC

    That actually shouldn't matter. H.264 is a good codec for uploading to YouTube, so aim for that. If you're exporting 24-30fps, 10-15Mbps should be good for bitrate; 15-25Mbps for if you're doing 60fps.

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      khomthepreditor
      khomthepreditorCorrect answer
      Inspiring
      Apr 15, 2019 5:05 PM UTC

      Are you exporting directly out of Premiere? Try hitting queue instead of export at the bottom of your export settings, and it'll send your export to Adobe Media Encoder (make sure it's installed!), which may be able to handle the export easier.

      Translate
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