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v23.0, now playback in source window only outputs every 2nd audio channel

Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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8-channel mono mxf file, dragged into timeline, correctly shows all 8 audio waveforms and monitoring is correct via UltraStudio 4K Extreme box.

 

But double-click the same file, and when you try to playback in the source window, only every 2nd audio channel plays.  i.e. ch 1. 3. 5. 7 etc.  The others are mute.

 

Any suggestions on how to restore proper all-channel playback in source view?

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Audio , Editing , Error or problem , How to

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Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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hi.  same thin for me and my colegue. exported video has same problem. when disabling Loudnes Normalisation effect problem dissolves.    Adobe where is soliution?  my settings  in photos

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Adobe Employee ,
Oct 27, 2022 Oct 27, 2022

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I'm currently looking into the two issues. @craigm61395782 , can you add some information like the OS, OS language and app language? I've quickly tested an 8 channel MXF on Mac Arm (en_US) with Black Magic as primary audio device and have no play back issues in source monitor panel. @Rimas26820047owxh, since the problem you've described is an exporter issue I will look into that later.

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Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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there is screens of my system settings

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Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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Hi Holger.

 

Thanks, please find attached some images.  Note the audio meter window which shows only every 2nd audio channel outputting in Premiere when in Source play mode.

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Adobe Employee ,
Nov 01, 2022 Nov 01, 2022

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@Rimas26820047owxh The issue is tracked as a bug now. 

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Adobe Employee ,
Nov 01, 2022 Nov 01, 2022

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@craigm61395782 I saw the issue once and try to find reliable repro steps.

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Adobe Employee ,
Nov 04, 2022 Nov 04, 2022

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@craigm61395782 @Rimas26820047owxh It seems that the functionality broke between version 22.6 and 23.0. In 22.6, which is accessible via the CC, the issue should not show up. Maybe you can try that.

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Community Beginner ,
Nov 09, 2022 Nov 09, 2022

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hi. nothing. same problem.

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Adobe Employee ,
Nov 23, 2022 Nov 23, 2022

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Fixed. Tested in beta 23.2.0 (8) which is available via CC. 

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Community Beginner ,
Nov 23, 2022 Nov 23, 2022

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Thank you.  I look forward to seeing this fixed in the next official version release of Premiere Pro.

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Community Beginner ,
Dec 11, 2022 Dec 11, 2022

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Hi Holger.

 

This playback issue is now fixed in Version 23.1.0 (Build86).

 

However, now the scrubbing along the timeline is very sluggish.  Restarting Premiere fixes it for a short while, then it becomes sluggish again scrubbing on the sequence timeline shortly after.  It seems one thing gets fixed, then another thing breaks.

 


Cheers.

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