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Known Participant
April 30, 2017
Question

Very Slow Imports

  • April 30, 2017
  • 45 replies
  • 18136 views

I'm getting extremely slow imports with WAV files into my project.  No matter which way I import a WAV, it takes up to 20 seconds to import one file.  Premiere freezes and shows the busy icon the entire time.

My system:

Windows 10

Intel i7-5960X @ 3ghz

32gb RAM

OS drive: Corsair 240gb SSD

Project drive: 7.2gb RAID 0 on 2x4tb WD Black Drives

Any ideas on why this is happening?

    45 replies

    jayomeara
    Participant
    May 2, 2017

    I've got the same issue here. Importing any file, audio, stills, or footage, causes the machine to beach ball for a few minutes before everything goes back to normal.

    Known Participant
    May 3, 2017

    Anyone get any solution suggestions or workarounds from Adobe?

    chrisw44157881
    Inspiring
    May 1, 2017

    did you clear media cache before opening premiere? it could be stuck in a peak file generation loop.

    try importing your old project into a new one.

    Known Participant
    May 1, 2017

    Imported the project into a new one.  Imports are still slow, but seem not as slow as the other older project.

    Importing one image file (TIF) into a project on my very speedy machine should be near instantaneous (like it was in all previous versions!).

    Sigh.

    I upgraded to the latest version because I really wanted to use the new Essential Sound interface (showcased by Adobe at NAB2017).  Should have realized that it would lobotomize my work-flow in other more significant ways.

    Kristian Gabriel
    Participating Frequently
    May 1, 2017

    This can happen when video card drivers are not updated (and sometimes when it is updated to a new--more "buggy" version). Importing WAV files--Premiere has to generate Peak files to display the waveforms in the timeline, source window, etc. This can take a long time with larger projects--but should not be happening on smaller ones. I have a system that has pretty much all the specs yours has and my wav files are coming in very quickly--here are some things to try:

    • Check your video card driver situation (update if need be)

    • Clean your cache database under PREFERENCES > MEDIA CACHE. Sometime the peak file cache gets a little weird and/or can corrupt--causing a slow-down with peak file re-generation

    There could be other things--but this is a good start. Good Luck!

    Known Participant
    May 1, 2017

    Cleared my unused media cache, installed the very latest NVidia drivers, restarted Premiere... Exact same problem.  Why should I be surprised that a CC release has horrible bugs?

    freewilly4566654
    Inspiring
    May 1, 2017

    Also seems like the bigger the project, the longer the wait. My wait time is now 15-20 mins. For any type of file import.

    Known Participant
    May 1, 2017

    Seems to be any file type.  Any import takes 10-20 seconds.

    Is no one else getting this?

    Participating Frequently
    May 1, 2017

    Same here!