Video exports at 4:3 regardless of sequence and export settings set to 1:1

[Kevin M NSC]

I am trying to export an video meant for a facebook ad at 1024x1024. No matter what I do, my video comes out at 4:3 with the top and bottom of the video being cropped. Here are my settings, a screenshot of the thumbnail and propertied in exlorer, and a screenshot of what it looks like in Media Player.

[Ann Bens]

Set preview codec to Prores LT

Turn off hardware encoding and try cbr.

[Kevin M NSC]

Hi Ann, thank you for the reply. I did as you suggested with the exception of the ProRes LT codec, it wasn't in the list. I did have ProRes RAW so I switched to that. Still the same result though.

[Kevin M NSC]

I forgot to mention that I downloaded the most current version of QuickTime in an attampt to get ProRes LT but that didn't help. 

[Ann Bens]

Prores lt is embedded in premiere

go into the sequence settings and change the preview codec from iframe to prores

[Kevin M NSC]

Here is what I'm seeing. I don't have the option to select configure next to the file format. I thought maybe there would be further options there.

[Ann Bens]

File format Quicktime > codec Prores

[R Neil Haugen]

We would need to see the Export preset settings.

[Ann Bens]

@R Neil Haugen First image.

[R Neil Haugen]

My tablet didn't load that image initially ... so it wasn't "there" when I was reading through this.

[Warren Heaton]

The video that you're exporting in Premiere Pro is named Sequence 1.mp4.

The video shown in Media Player is named TBOME FB VID AD 1.mp4.

[Kevin M NSC]

Thanks for pointing that out. My mistake on having that one highlighted, but they were identical, just named differently. 

[Warren Heaton]

The picture is similar, but not the same.  Can you share the project file without the media?

[Kevin M NSC]

Hi Warren,

Here is the project with no media. I'm happy to include the media as well if you want. All that's there is a jgp and an Adobe stock video clip. 

[Averdahl · Accepted solution]

@Kevin M NSC Is you video VR and do you attempt to export as VR?

I downloaded your project and see the same issues as you report but did notice that in VLC does it look even worse and if i import the clip into Premiere Pro it looks good. Since it looked "spheric" in VLC i noticed that you have checked the "Video is VR" in the Export Settings.

Un-check that setting and export again and report back! 🙂

[Kevin M NSC]

Sure enough on the VR setting, but I did change my setting per your recommendations and I very much appreciate your help too!

[Warren Heaton]

Try the modified project attached to this post.

Disabling "Video is VR" during export as @Averdahl recommends is probably enough, but I made some additional adjustments to the Sequence settings that are better suited for a custom 1024-by-1024 Sequence that uses a PNG with stock video.  Namely, changing the editing mode from DSLR to Custom, changing the frame rate to match the stock video (24 fps) being used in the project, and changing the Video Preview from all I-frame MPEG to ProRes 422 (LT).

Pictured: Custom Sequence settings for a 1024-by-1024 Sequence

[Kevin M NSC]

Wow, that was it. Thank you so much! I have no idea how I might have checked that as I don't normally do things like that, and if for some reason I did, I would normally go back and uncheck it. I must have inadvertantly clicked and not realized it. Thank you for your help!