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mattiasg20167126
Participant
February 2, 2019
Question

Volume drops for the first second of every sound clips when exporting

  • February 2, 2019
  • 3 replies
  • 501 views

Sound is perfect in Premiere pro, but in the exported file volume drops to roughly a third for about 1 second several times. Quality also goes down. Comparing with the material in premiere pro I note that the places where volume drops correlate ONLY to the first second of cut out audio segments on the time line. There is NOT a problem when playing the material in premiere pro.

Windows 10

Premiere Pro CC v13.0.2 (build 38) 

This topic has been closed for replies.

3 replies

Participant
August 21, 2023

Workaround:

Export as MP4 with NO noise reduction. Import MP4 into Audacity. Export sound file as WAV.

Place complete WAV into Premiere Pro and apply noise reduction to the entire clip.

Problem solved.

Legend
August 21, 2023

glad this works for you, but you're applying a great deal of compression (file compression not audio compression) with this workflow by exporting as an mp4 from Premiere.  If you can't hear the difference, maybe just keep working this way...  

 

What are your source properties for the audio?  Standard audio for video editing is 48k 16bit uncomrpessed (either aiff or .wav)..  If your source audio settings do not match this, converting might solve the problem.  Could be an issue if it's a compressed format like mp3 or part of an video and audio file like avchd where the audio is compressed.  Probably a good idea to transcode to an uncompressed format...

 

mattiasg20167126
Participant
February 3, 2019

I found the cause of the problem. The error only occurs when using the ”denoiser” and only AFTER export. By removing the denoiser effect the problem went away. In other forums I found out that others had the same problem with the denoiser. Adobe, do you know about this bug? If not, contact me for mor info.

Peru Bob
Community Expert
Community Expert
February 3, 2019

mattiasg20167126  wrote

Adobe, do you know about this bug? If not, contact me for mor info.

This is a user to user forum.

Tell Adobe here:

Feature Request/Bug Report Form

and here:

https://adobe-video.uservoice.com/forums/911233-premiere-pro

Legend
February 3, 2019

My first guess is that you have some kind of Normalization turned on in the media player.

You should always do your quality control on a properly calibrated home theater system, regardless of where the video will end up.

It's the best way to make sure you'er seeing and hearing the export properly.