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jaydw
jaydw
Inspiring
February 8, 2019
Question

Ways to fix a "Generic error" ? - The importer reported a generic error

  • February 8, 2019
  • 1 reply
  • 2110 views

Hi there, I am a few hours in and going to post in forum, looks like I may just have to "hope" to re-render clips from sequence but I do not want to do that because I may get this "generic" code again

I have tried to clean the cache

I have tried to reset preferences

I have tried to re-import the project in a new project.

Any other ideas?

Everything was working fine until I brought  in a clip to do a warp stabilizer on a shakey video and after that many of the clips are offline, and when I go to re-link, they just say "generic" kinda like adobe saying "who knows" lol Hours already into this..trying to save more hours time by hopefully getting an idea what generic at least means to adobe.

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1 reply

jaydw
jaydwAuthor
Inspiring
February 8, 2019

Updated here

jaydw
jaydwAuthor
Inspiring
February 8, 2019

It looks like it effected only the clips I applied warp stabilizer to...

so what is frustrating is that I wouldnt mind re-exporting the clips but there is a lot of color correction I did to each clip and I can’t find ANY of that information on the clips that read they are offline, very frustrating even though I saved my project files as I went I might as well of not of done any of that work if the generic error comes in at random

jaydw
jaydwAuthor
Inspiring
February 10, 2019

1- Try deleting the preview files.

2- What happens if you remove the warp stabilizer? do they still offline?

3- What happens if you try to re-link one of them? do you get the error?


My  Fix, and will post this to the other two topics in was

To COPY the original file I had a generic code with, paste it into another folder, re-label the file to the .mts extnestion (which I learned on youtube) then link to that file in that seperate folder.

No problems after that. All previous effects, warp, color correction, whatever else I did restored. Who knows,who cares, that cost me about 10 hours to figure out though and annoyed.

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