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Bambi666
Participant
March 27, 2020
Answered

When importing a mp4 the audio does not match video

  • March 27, 2020
  • 2 replies
  • 1444 views

So I have this project and when I try to import the Mp4, the audio doesnt match the video and 1 hour has been cut.

 

[title edited by mod for clarity]

This topic has been closed for replies.
Correct answer Peru Bob

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

2 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
March 27, 2020

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

    B
    Bambi666Author
    Participant
    March 30, 2020

    After converting it to constant framerate (with handbrake) i have the same error ... but this time when playing it with mediaplayer too! Im going to try a few things with handbrake since it somehow worked a bit

     

    EDIT: After fiddling around with it, it finally worked! Thank you so much!!!

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 30, 2020

    You're welcome. 

    B
    Community Expert
    Byron CortezCommunity Expert
    Community Expert
    March 27, 2020

    This MP4 is video screen capture? If yes, this video is Variable Frame Rate (VFR) and you need to set it at some Constant Frame Rate (CFR). Righ clic in clip in Project panel / Modify / Interpret Footage... In this tab set it with some framerate that is ok like 29,97 fps, 30 fps, 59,94 fps, 60 fps and so on. You have to making test one by one.

    Byron.
    B
    Bambi666Author
    Participant
    March 27, 2020

    Thanks for the quick response,

    sadly this only speeds the video down if i turn it to 29,97fps , 30fps.

     

    And yes it is a screen capture! It originally was a flv file I converted it for convenience to mp4 (It works perfectly fine if I play it back normally)

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