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When playing back the color shifts to a green tint

New Here ,
Jul 30, 2023 Jul 30, 2023

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I'm having trouble figuring out while playing back footage it will shift to a green tint. I did update to 23.5.

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Community Expert ,
Jul 30, 2023 Jul 30, 2023

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Typically a driver issue. Update to a newer / different video driver.

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Adobe Employee ,
Aug 01, 2023 Aug 01, 2023

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Hi there!

Thank you for reaching out. What type of media files are you editing (codec/format, frame size, frame rate)? Which OS do you have?

Let us know.

Kartika

 

Note: moved from to discussion

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Explorer ,
Aug 24, 2023 Aug 24, 2023

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Hi, 

 

I am experiencing the same. I just noticed it, never experienced that before. Now I even updated to 23.6 but problem is still there. I hit play and tint shifts to green, hit stop and tint shifts back to magenta. This is on external monitors but also on proprietary macbook screen

 

2021 M1 MacBookPro 32GB

Ventura 13.5

Premiere Pro 23.6

Rec 709 timeline with Prores proxy 720p and lumetri color grade

1/4, 1/2 and full playback quality all the same....

 

Any thoughts or solutions by now?

 

Best

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Community Beginner ,
Sep 05, 2023 Sep 05, 2023

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I have exactly the same specs for my system and am experiencing the same tint shift. 

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New Here ,
Aug 28, 2023 Aug 28, 2023

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Same issue here, and I am using a Mac Studio with studio monitor, latest version of everything. I spent time on the phone with Adobe tech. He made some system setting adjustments which fixed the issue, but created playback issues. Then premier switched it back on its own. So issue is back.

 

The question is: which one is true? The playback tint or the paused tint?  At least if I knew which one is accurate when rendering and exporting, then adjustments can be made accordingly. Any luck, anyone?

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Community Beginner ,
Sep 05, 2023 Sep 05, 2023

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Same issue. Super annoying. I think the paused tint is correct. When I render the media it plays back with the paused tint. 

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New Here ,
Sep 15, 2023 Sep 15, 2023

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Yes, I came to the same conclusion... thanks!

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Community Expert ,
Sep 05, 2023 Sep 05, 2023

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There are settings for those two things, playback and paused... set them both to the same, it may help. (under the WRENCH icon on the Program montitor.

 

MyerPj_0-1693955189073.png

 

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Community Beginner ,
Sep 05, 2023 Sep 05, 2023

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Ok, so the Playback and Pause resolutions where the same, BUT High Quality Playback was unchecked. Selecting the High Quality Playback seems to have fixed the issue. Thank you! 

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Community Expert ,
Sep 05, 2023 Sep 05, 2023

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Good, yes, it's good keep that on. I've even heard reports that there were performance issues with High Quality Playback off.

Well done! 🙂

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Explorer ,
Sep 06, 2023 Sep 06, 2023

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That was it for me too! High Quality Playback....Thanks!

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New Here ,
Nov 09, 2023 Nov 09, 2023

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This totally fixed it, you're a lifesaver!

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New Here ,
Nov 17, 2023 Nov 17, 2023

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Same here! High Quality Playback fixed the issue.

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Community Beginner ,
Feb 06, 2024 Feb 06, 2024

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it does not fix it for me when exporting. Anyone knows why?

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Community Expert ,
Feb 06, 2024 Feb 06, 2024

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What have you tried to fix it? What hardware are you using? Can you post any screenshots?

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New Here ,
Jul 05, 2024 Jul 05, 2024

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Checking the "High Quality Playback" fixed my issue. Thanks all!

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Explorer ,
Sep 27, 2024 Sep 27, 2024

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LATEST

Fixed, TY!

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New Here ,
Jun 25, 2024 Jun 25, 2024

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In the program window there is a wrench icon, click it and make sure that "High Quality Playback" is checked. That fixed the issue for me.

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