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Participant
May 25, 2023
Question

Why are Phantom camera .cine files all of a sudden pixelated?

  • May 25, 2023
  • 7 replies
  • 4687 views

Hi - about two years ago I was working with some Phantom camera files. Everything worked great. I had to revisit the project today all of the .cine source files look really pixilated in the blacks

7 replies

Participant
January 17, 2025

Same issue here. I thought it was some sort of clipping indicator for crushed blacks – but it appears in the exports too! Does anyone know whats the latest version of Premiere you can use without getting this error?

 

JLSM
Participant
February 10, 2025

Same issue here in Premiere Pro 25.1 - MacOs Sequoia 15.3 - Apple M1 Max - I've also detected that even though the .cine clips were recorded at 25fps, Premiere Pro imports them at 24fps.

Participant
December 4, 2023

I found another project with the same problem. It appears to be in the blacks only. There has to be more people experience this issue?

Participant
December 7, 2023

I'm experiencing the same problem.
We desperately need a solution

Participant
January 16, 2024

Having likely the same issues here. Seeing it across numerous phantom clips - some recent, some older. These clips played back fine for me in previous versions of Premiere on Intel processors; current issues are in the latest version of Premiere and have been seen on M2 MacStudio and M1 MBP - issue appears to be on M chip machines. Confirming that clips do indeep play back and debayer correctly in DaVinci Resolve. Have a library of hundreds of phantom clips would prefer not to have to bake a bunch of transcodes.

Participating Frequently
September 27, 2023

Just a followup on this: I have looked through older footage from our Phantom Camera an the dead pixels are consistent, meaning they are in the same place throughout, so it seems to be actual dead pixels on the sensor and not some kind of render error.

According to this document https://phantomhighspeed.my.salesforce-sites.com/servlet/fileField?id=0BE1N000000kD2i 

on page 35 the camera does not compensate for dead pixels. It is entirelly up to the decoding software. So it seems that Resolve has this in place but not Premiere Pro.

Kartika Rawat
Community Manager
Community Manager
September 27, 2023

Hi there! Sorry about the issue. Which OS are you using? Also, let us know the exact version of Premiere Pro.

 

Thanks,

KR

 

Moving to discussions from bugs for troubleshooting.

 

Participant
September 27, 2023

Hi - Thanks for your repsonse - I'm running OS Venture 13.4.1 & Premiere 23.60. I attached an screen shot of how the phantom footage looks when loaded in premiere. Thanks for your help

Participating Frequently
September 27, 2023

Yes - same issue here - looks good in Resolve but at least 5-6 dead pixels in Premiere Pro and AME

Brian Mulligan
Participant
July 11, 2023

Same issue here.  lookslike I'll have to go to Resolve.

Participant
June 1, 2023

Yes, I noticed it looks fine in Resolve. Not sure how to get a answer on this. Maybe I have to load up an old version of Premiere?

Participant
June 1, 2023

I'm running into the same issue. Phantom .cine files have bright "dead" pixels in Premiere despite showing up without any issue in Resolve.