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Participant
July 24, 2018
Question

Why Does Premiere Pro Keep Crashing?

  • July 24, 2018
  • 1 reply
  • 507 views

I have had Premiere Pro for a few years and it constantly crashes, which was fine when I was using it for University but now I am working professionally at it keeps happening.

It happens about after about 30 mins of use (sometimes as little as 5) and it happening about 5-10 times a day. All I get is a message saying;

Adobe PremierePro CC 2017 quit unexpectedly.

Click Reopen to open the application again. This report will be sent to Apple automatically.

The laptop I am running it on is top of the range;

3.3 Ghz intel Core i7 processor

16 GB 2133 Mhz memory

Intel Iris Graphics 550 1536 MB

This is causing me a real hassle at work as I have received the job based on my video work.

Any suggestions??

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1 reply

John T Smith
Community Expert
Community Expert
July 24, 2018

More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Also, go to the vendor site to check for a newer driver for that Intel video