Why does Premiere Pro keep dropping frames?

Question

Hello all,

I recently have had lots of problems with Premiere Pro dropping frames. I tried using proxies, using handbrake before importing them to fix the frame rate so that it would be contstant, as well as insuring that my GPU is being used. Nothing has worked so far and ontop of that it appears Davanci Resolve 17 doesn't drop any frames during playback. What's going on with Premiere Pro? Is anyone else experiencing this issue?

Here are my specs:

The system specs are:

CPU: AMD Ryzen 5 3600x 6-core processor 3.80 GHz

GPU: NVIDIA GeForce RTX 2060

BaseBoard Product: ROG STRIX B45-F GAMING

Installed RamL 16 GB

OS: Windows 10 Home

basil1891 · Answer

Try these simple steps for starter:1) Manually clear media cache - close Adobe PP/AE/ME, go to cache location and clean/delete folders: Media Cache, Media Cache Files, PTX, Peak Files2) Turn off hardware accelerated Decoding in Preferences > Media...  (Remember to do app restart)3) go Preferences > Audio Hardware > Default Input => select "No Input"4) Reset workspace: Window > Workspaces > Reset to saved layout

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