I just got adobe premiere and it says my driver is not compatible. i want to know why its not compatible and how to fix it. It seems weird cuz the driver is a good driver. someone please help thank you. Moderator notes: A couple of changes were made to your post. The FAQ label has been removed. Please avoid labeling troubleshooting posts with "FAQ." The label is for actual FAQs in the forum. The How to label has been removed. Please do not label posts with "How to." The label is meant to refer to actual How To posts in the forum. Adobe Staff and Adobe Experts are the people meant to use those labels. I apologize if this issue was unclear. Thank you.

A

Anonymous

Question

Why is NVIDIA geforce rtx 4060 not supported?

Forum|Forum|1 year ago
April 19, 2024
3 replies
3468 views

I just got adobe premiere and it says my driver is not compatible. i want to know why its not compatible and how to fix it. It seems weird cuz the driver is a good driver. someone please help thank you.

Moderator notes: A couple of changes were made to your post.

The FAQ label has been removed. Please avoid labeling troubleshooting posts with "FAQ." The label is for actual FAQs in the forum.
The How to label has been removed. Please do not label posts with "How to." The label is meant to refer to actual How To posts in the forum.

Adobe Staff and Adobe Experts are the people meant to use those labels. I apologize if this issue was unclear. Thank you.

R

revolati?on_2425

Participant

I just got adobe premiere and it says my driver is not compatible. i want to know why its not compatible and how to fix it. It seems weird cuz the driver is a good driver. someone please help thank you.

John T Smith

Community Expert

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html
.
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
.
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia
.
AMD/ATI Driver https://www.amd.com/en/support
.
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/

Averdahl

Community Expert

I just got adobe premiere and it says my driver is not compatible. i want to know why its not compatible and how to fix it. It seems weird cuz the driver is a good driver. someone please help thank you.

By @36854673

Probably since you may be using an old driver. Go to nvidia.com and download the latest driver and install that. Choose the Studio Driver.

R Neil Haugen

Legend

Define "good driver". Nvidia has made some horrible drivers over the last couple years, and the old statement we always used to give, update to the newest, is often itself a source of problem.

So ... what specific Nvidia driver do you have? We need to know that. And yea, if it don't like the driver you need to change it.

Everyone's mileage always varies ...

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