Windows 11 : audio issue

Forum|Forum|4 years ago
October 6, 2021
4 replies
1691 views

Hello,

Since the installation of Windows 11, I have a problem with the sound. Every time I open a Premiere pro project, the "screen 1" window opens. Then I get the "screen 2" screen. It indicates that the Realtek Audiio outputs are not working. However, the sounds from the system or from any other window work perfectly. I didn't have this "screen 1" message before installing windows 11.
I can start playing the timeline, move around in it with the mouse, but obviously no sound comes out. I also include the "screen 3" file to show you the configuration of the volume mixer. I also send you the output of the problem checker which does not detect anything.

Thank you for your help

Windows_problem_checker_output.pdf

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S

Steven29295182755w

Participant

Not sure if this trick works for Premier Pro but it worked for Premier Elements. I turned on the mic in the sound settings and allowed Premier to use it. Had to restart the program and the sound came back.

D

default7cgog50qycmp

Participant

Me too, no sound at all. This program is totally useless right now. It sucks, but if I have to wait six months I'm cancelling.