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Emmanuel Productions US
Participant
July 11, 2023
Question

Windows 11 Pro and RTX Geforce 4090 Compatibility

  • July 11, 2023
  • 3 replies
  • 1443 views
I have this computer with these specs.

Processor: 12th Gen Intel Core i9-12900ks 3.42 GHz.
Motherboard: ROG Maximus Z690 Hero. RAM: 128GB.
Operating system: Windows 11 Pro version 22H2 64-bit.
Video card: RTX GeForce 4090.
5 internal M2 SSD disks of 2TB and 4TB. The operating system is installed on one of them.
2 internal 20TB HDD drives

He did video editing work in FullHD and 4K.

My problem is that the computer is hyper, super, recounting slow. 
When it should be a fast computer, it's not like that, in premiere pro it gets horrible, it doesn't let
me move forward because it gets stuck.

Your help will be very important.
This topic has been closed for replies.

3 replies

S
STUDIO29K
Inspiring
July 11, 2023

Procesor: AMD 3950X

Motherboar: X570 TAICHI -  RAM: 64GB DDR4 3600Mhz 2x32 HYPERX PREDATOR
OS: Win 11 for Workstation (Win11_22H2_English_x64v2) latest

Video: RTX 3090 Ti 24Gb
disk1: for OS - Samsung NVME M.2 - 980pro 500GB

disk2: for PROJECTS - Samsung NVME M.2 - 970 EVO PLUS 2TB
disk3: for (Media Cache Database, Media Cache Files, Scratch Disk) Samsung 970 EVO 1 TB

the other hard drives 3, 4, 8, 12TB are for various storage and video and Pp projects


  I don't know if it's a problem with the 4090, but I would try with one NVME M.2 disk on which I would put the Pp projects I'm currently working on, since I see that you use "5 internal M2 SSD disks of 2TB and 4TB" ... M2 SSD is not the same as NVME M.2... you have twice as much memory as me and I would check the BIOS XMP profile to see if it is set correctly... I say I would try NVME M.2 say 2TB in your place because you work in xa 1080p and 4K and without these fast discs everything is slow....
  As for the OS, I have asked here on the forum questions about Win 10 pro or Win 11 pro, Win 10 pro for WS or Win 11 WS and they were all half-hearted answers that did not satisfy me...I have run tests on all OS with latest Ppro v.23.5, latest drivers, latest updates and for me there is no more doubt Win 11 pro for Work Station does the best job (Win11_22H2_English_x64v2)....
  I almost left a post on the forum, where I found a solution to some of the problems in v.23.5...there is also a video, so you can watch the video where I play 15 cameras in multicam 1080p 50fps with clothes on, the rest are in 4K and I record it all on my computer without stuttering and chopping... I don't record anything below 50fps and there are various formats from 2160(4K)HEVC 4:2:2 LongGop 200MB 50fps 10bit or 60fps or 1080p 4:2:2 ALL-I 50fps 10bit or 2160p/422 ALL -And H265 or H264... so for 4k formats even for 1080p formats it should be NVME M.2 standard


Problem solved pp 23.5 (multicam and audio track mixer) VIDEO 


For the OS, the internal M2 SSD disk is ok, but for any more comfortable work in 4K it must be NVME M.2... greetings

    R Neil Haugen
    R Neil Haugen
    Legend
    July 11, 2023

    Is the OS, the operating system and programs, on a spinner? And also the cache files?

     

    Those should both be on a good sized internal SSD, in Nvme setup if possible.

     

    Using a spinning drive for either or both is a slowup.

    Everyone's mileage always varies ...
    E
    Emmanuel Productions USAuthor
    Participant
    July 11, 2023

    Virtual cache, project save, files used for editing and export.
    All of them are in the individual 4TB M2 SSDs. I eliminated the bottlenecks, that's why I have 5 M2 SSDs installed and all 5 are running at 3.0.

     

    I'm really frustrated because I have work to deliver and depending on when I buy this computer I won't live to have these types of problems.

     

    I don't know if it's the PC or Windows 11 Pro and RTX GeForce 4090 compatibility issues with Adobe applications.

     

    As information I have everything legal, nothing pirated. In case the doubt arises, they are pirated software.

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    July 11, 2023

    Hey @Emmanuel Productions US,

    Sorry to hear of your performance issues. You're not the first one I've heard of having problems with this GPU. What happens if you go to Software Only mode in Project Settings > General for the renderer? Which driver are you running? What kind of footage are you editing? H.264 and HEVC footage is very nasty, especially if it is VFR. If you transcode a clip to ProRes are you experiencing the same slow downs? Let us know a bit more info so we can help you troubleshoot.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      July 11, 2023

      If you HDD are spinning drives that is your culprite.

      E
      Emmanuel Productions USAuthor
      Participant
      July 11, 2023

      I only use HDDs for storage. When I edit a project I transfer it to a 4TB M2 SSD.

       

      Windows 11 Pro users have had compatibility issues? Most people tell me to upgrade to Windows 10.

       

      Do I really have to upgrade?

       

      Others say it's the graphics card. The RTX GeForce 4090 is compatible with Adobe programs ?

       

      I need your help, it's frustrating to have a PC with the specifications that I have and that doesn't have the performance that it should give.

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