Workspace turns gray

Question

every time i press audio in the tool bar my computer goes to a grey screen in premiere and i have to exit out. And i was able to put all my videos clips into the sequence and use my music and edited it fine. then when i tried to export i click export and absolutely nothing happens. Nothing at all. I dont know what to do. my video is editted just some of the buttons and options on premiere aren't working

[Title edited for clarity. — Mod.]

Vidya Sagar · Accepted Answer

Hi hunters24,As suggested by Jim Simon, it seems like an issue with workspace issue. Please reset & check. If the issue persists, follow the steps below:1. Go to the following location in the machine  In Windows, C:\Users\UserName\Documents\Adobe\Premiere Pro\12.0 (Or)  In Mac, Documents > Adobe > Premiere Pro > 12.0 2. Rename the 12.0 folder to Old_12.0 3. Launch Premiere Pro, Create a new project(do not open Old projects) 4. In Menu bar, Window > Workspace > Uncheck Import Workspace from Projects. 5. Open the old project & check the issue. Please let us know the status. Thanks, Vidya

mowglivj · Answer

This is like a bad joke. So I finally decide to save a workspace because Premiere keeps changing however I left the windows the last time I used it (CC Libraries which are completely rubbish and don't work most of the time keep reappearing despite closing them every single time I open ANY Adobe app) and that causes the software to freeze. Absolutely pathetic which has become the norm with CC.

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