Wraptor DCP Export Error

New Here ,
Jun 06, 2017 Jun 06, 2017

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Here is the error message

===

Error compiling movie.

export error

a low-level exception occured.

writing with exporter: Wraptor DCP

Writing to file:A:/Master.dcp

aroudn timecode 00;00;00;05

component: wraptor dcp of type exporter

selector: 9

error code: 3

===

Additional information: The estimated file size is 564741mb. I attempted to render to multiple drives that have enough room and got the same message. I also rendered Wraptor DCP files of other projects successfully. I also rendered other projects to the target drive successfully. I also rendered the same timeline as h.264 Vimeo 1080p successfully. Error also occured using AME. My version is 2017.1.1 v 11.0

Please help!

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Community Beginner ,
Jun 24, 2021 Jun 24, 2021

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I'm getting exactly the same error here in 2021. Any luck with this?

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New Here ,
Nov 29, 2021 Nov 29, 2021

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LATEST

man i just had a 1 hour remote session and they didnt manage to figure this out

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Community Beginner ,
Jun 24, 2021 Jun 24, 2021

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Oh! I found out what works. If you change your 'Renderer' in adobe encoder to software only, rather than the graphics card, it should do the trick. Apparently, it's because there is an error between the drivers in your graphics card and the software.

 

Hope this helps you too! (be it 4 years ago)

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Community Beginner ,
Sep 19, 2021 Sep 19, 2021

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Hello, 

Any new info on this issue? 

I'm having the same problem. 

 

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Adobe Community Professional ,
Sep 19, 2021 Sep 19, 2021

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did you try changing your renderer to software only as suggested in an earlier post?

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New Here ,
Oct 25, 2021 Oct 25, 2021

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I tried changing the render engine. It didn't work. Then I tried 'clearing the cache' and voila! To clear cache, hold down 'ALT + Shift' as you restart Premiere Pro. So 1. Click on the Premiere Pro icon or Run Premiere then 2. Whilst it's opening, hold down 'ALT + Shift' until it's fully started.

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