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Known Participant
June 1, 2024
Open for Voting

Label Color

  • June 1, 2024
  • 16 replies
  • 2029 views

I just can't figure out Adobe's UI designers.
So many updates I regretted I've done, so many UI design mistakes and bizzare approach. I think that your attitude and contempt for us -the users, will eventually strengthen the waves of leaving for alternatives.
Why should I need to look for how to configure (from the beginning) each color of every item in your interface after I got used to working in a certain way- are you out of your mind?
Did you mentioned this info in BOLD / headline of the update info?
Did you ask your users if they even want to change the color? Did you published a pool about it?
Who will compensate us for this waste of time?



16 replies

huyt63327659
Known Participant
June 5, 2024

@mattchristensenIt's kinda pointless to suggest not to update, when you are forced to sooner rather than later. Especially if Adobe might someday fix other longstanding bugs and annoyances.

Known Participant
June 4, 2024

thanks. I don't know how to install it. do you have a link/ suggestion/ instractions?

Known Participant
June 4, 2024

nope. I tried...it's not working

Known Participant
June 4, 2024

of course. The responsibility is yours not the developer of the product you are paying for (you are paying, right?). I'm sure you spend hours on Windows and Office forums before every update just to catch up.

Known Participant
June 4, 2024

My auto-update is turned off but that's not the point.
I pay money for a service. Adobe don't pay users to test beta versions, to go through every post you published somewhere on Adobe messy website * and not in the update interface.
Your first responsibility to paying subscribers is not to cause harm. You cause damage in updates time and time again because you don't care.
The most important thing after revenue for corporations is to keep users in the organization's ecosystem. Human detection is activated in Adobe LightRoom automatically in every new mask and clogs the computer and slows down the processing even though no one asked for it designed to show the AI because of competition- it's not designed for our ease or speed. 
If Adobe wants 50-100 hours per year from me to update and test upgrades and changes, it should pay for the time.
Strange requirement, right?
But would you invest 100 hours every year to learn to work on Windows or MS Office or any other software?
Now you see point, -I hope. 
Changing the labels without giving the user the option to choose the configuration he is used to is unacceptable. The right way is to allow those who wanted it, to change the color scheme of the labels.
It's so obvius it strange that it even needs to be explained.
I managed SaaS products DEV teams and with every upgrade none of the users came with complaints. It's a matter of attitude towards your clients- and not everyone is a sheep who belive that Adobe is doing them a favor.
It's not about the labels - its the approach.


(*URL scheme, navigation, inteface- user mission accomplished time tests etc)

mattchristensen
Legend
June 3, 2024

@Takeone.Digital I'm sorry you feel this change was forced upon you. As others have mentioned here, we have a freely available public beta version of Premiere Pro where any new changes go live first, often for multiple months, as we refine them and gather feedback. 

 

You are in full control of when Premiere Pro updates. You can check that auto-update is turned off in the Creative Cloud desktop application (go to the Updates tab and there's a button). If you leave auto-updates off, no updates are forced on you.

 

You also mention release notes – yes these changes are advertised in our What's New page: https://helpx.adobe.com/premiere-pro/using/whats-new.html

 

If there's anything more you feel we should do I'm happy to take the feedback back to our team. Thanks.

R Neil Haugen
Legend
June 2, 2024

Most users should check the public beta forum regularly to see what's in development and comment before it gets to the main release.

Everyone's mileage always varies ...
Kes Akalaonu
Inspiring
June 2, 2024

One of the best parts of new label swatches and more that was in beta a few months ago is that you can customize the labels to your preferences. A user was kind enough to make a free label preset that mirrors the classic look here: https://drive.google.com/file/d/1J8nUVIbwKHVx_17GZZX7R9PA7JcYEn-y/view?usp=drive_link

 

Like Neil and Warren said, they do have a group of real world editors who they test these features with. Premiere has been rocking the same look for almost a decade now and a change doesn't hurt. With the new Spectrum UI, they can refresh the UI while adding features that editors have asked for a long time. I've been using Premiere since CS4 and have adapted to the changes for the last 16 years without issue. Also not too long ago, they didn't have a public beta until around 2020. I find it odd how some editors are okay with BMD having a public beta with their software but not so much when Adobe doesn't it. This was never a hidden secret as its been in beta for almost 5 months now but I also understand that there are people who don't use the beta unless a feature (i.e. enhance speech or something) comes along that can be useful.

 

At the end of the day, you don't have to update or leave auto update in the CC app on if you don't want to.

Warren Heaton
Community Expert
Community Expert
June 2, 2024

@R Neil Haugen 

My prior "main machine" goes from CS5 to 2019.  I skippped 2015 and 2017, though.

Warren Heaton
Community Expert
Community Expert
June 2, 2024

@Takeone.Digital 

Users who prefer the prior Label colors can enable "Classic" in the Label settings/preferences.  The pop-up menu is at the lower right of the dialog box.