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julianm19
julianm19
Participant
July 20, 2021
Question

Adobe DVA Crashing Premiere Pro 2021

  • July 20, 2021
  • 10 replies
  • 10147 views

So after using Adobe Premiere Pro 2021 all day everyday since the latest update, it's suddenly refusing to boot up at all today. After looking into the processes, I'm seeing multiple counts of "Adobe DVA 2021". It's soaking up plenty memory, but none of the CPU at all.

 

 

After some research, the Adobe DVA 2021 issue is imparing many others from properly using Premiere Pro 2021 as well. Is my graphics card suddenly incompatible?

    This topic has been closed for replies.

    10 replies

    Joost van der Hoeven
    Community Expert
    Joost van der HoevenCommunity Expert
    Community Expert
    December 6, 2021

    This is user to user forum where we users help each other. The Adobe engeneers do not always read everything here. If you feel strongly about a (new)feature or (bug) fix please post it on uservoice, as it will be read by the engeneers.
    https://adobe-video.uservoice.com/forums/911233-premiere-pro

      Marcel2195267466vw
      Marcel2195267466vw
      Known Participant
      December 6, 2021

      Thanks @Joost van der Hoeven I will post it on uservoice when I get a gap.. Have a tight work schedule to get through.

      Best,

      Marcel

       

      J
      Jrsmolik
      Participating Frequently
      November 24, 2021

      Getting the same issue, at some point my preview monitor stops refressing and it hangs on a frame. Luckily this type of crash allows me to save it, then restart, but it's annoying to do that dozens of times an hour when you're on a tight deadline. On a GTX 980 card, but I saw others on the brand new ones and it's still creating issues.

        Marcel2195267466vw
        Marcel2195267466vw
        Known Participant
        December 6, 2021

        Same here, preview monitor glitches and stops responding sometimes followed by the video /audio on timeline just keep playing and can't stop or do anything just keeps playing for random time, form 45 sec to 5 min.. It's really an issue, trying to work a on 2 hour documentary and it seems to happen in this one section that need to work on. Un-installed premiere, re-installed premiere, deleted cache files, database, preview etc. no difference.

        laptop with RTX 2070 latest studio drivers, windows 10

        See screen grabs, two different times

        C
        chrisb60102707
        Participant
        October 7, 2021

        Same issue here, just did full round of updates, after the adobe created problem, and no change, aparat from the DVA process.

         

        So tired of this update, error merry go round

        J
        jamesc92001397
        Participant
        September 27, 2021

        I am noticing the same issue, and it seems the powers that be at Adobe don't feel it's important enough to reply about. 

          C
          Cristian5D36
          Participant
          September 21, 2021

          Premiere se detiene al minuto de haber iniciado y no se puede trabajar.

          He instalado la ultima actualizacion, versiones anteriores y sigue igual.

          Me arroja distintos errores cada vez que se detiene. 

          Necesitamos una solucion para poder trabajar.

          Mi PC es un Asus Zenbook i9, 16 GB de Ram, 1 TB SSD, GeForce Nvidia 1050 Ti

          Por favor necesitamos respuesta lo antes posible.

            N
            Noack mediaproduction GbR
            Participant
            September 20, 2021

            I have the same issue.

            I ordered a new PC with an AMD Ryzen 9 5950 with an Geforce  RTX 3080 Ti.

            32 GB RAM also 2TB SSDRam
            I thought this should be enough for editing videos. Now its freezing
            I am a little bit frustrated!

            J
            jgansen
            Participant
            September 20, 2021

            My co-workers and I are having the same issues

            J
            jgansen
            Participant
            September 20, 2021

            I reinstalled Premiere 15.0 and so far so good!  Let's see how it goes

            K
            Kevin1976
            Participant
            August 31, 2021

            Since updating Premier Pro this morning, It has crashed 4 times today.

             

            C
            christelt18727433
            Participant
            August 31, 2021

            I'm having the same problem when trying to run After Effects 2021. I get Adobe DVA 2021 has stopped working. And GPUSniffere.exe error reports popping up.

            Kevin-Monahan
            Community Manager
            Kevin-MonahanCommunity Manager
            Community Manager
            July 20, 2021
            After some research, the Adober DVA 2021 issue is imparing many others from properly using Premiere Pro 2021 as well. Is my graphics card suddenly incompatible?

             

            Julian,

            Sorry. You are seeing the error everywhere but it is not turning up in any internet search or by searching these forums. Can you help me out with some links? I'll try to help if I can.

             

            Thanks,
            Kevin

            Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
            S
            Sachuarriola
            Participant
            July 29, 2021

            I have the same Problem. Premiere is crashing all the time since last update. Also the preview stops working (no reproducing video or sound). I dont know what to do, its consuming a lot of time in my work...

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