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Known Participant
September 24, 2019
Answered

ADOBE ENCORE CS6 Download

  • September 24, 2019
  • 7 replies
  • 42912 views

Hi!
I had to reinstall my computer. A main part of my workflow is to create and author DVD. I was using Adobe Encore last week before windows crashed.

Now I try to reinstall it again in order to complete my rush project for a client, but it seems I cannot download Encore / Premiere CS6 in the creative cloud app?

I am in urgent need of this product, I do not have time to find a new product to learn and redo all the setup I already did in encore... and nothing works as good as encore to link Photoshop menus and import Premiere chapters...!

Please help 😕😕

    Correct answer Stan Jones

    Re not having the physical disks. First check in your Adobe on line account to see if they show your registration of CS6. 

     

    Go to adobe.com, log in if needed, go to "My plans" and there you will see "My products." Scroll down to "Registered products." That will have your license number. This simplifies support getting you the download link.

    7 replies

    Ann Bens
    Community Expert
    May 11, 2021

    @timvondrell 

    now theres not way to get it to work on Catalina

    That is not Adobes doing, blame Apple for that.

    Stan Jones
    Stan JonesCorrect answer
    Community Expert
    September 25, 2019

    Re not having the physical disks. First check in your Adobe on line account to see if they show your registration of CS6. 

     

    Go to adobe.com, log in if needed, go to "My plans" and there you will see "My products." Scroll down to "Registered products." That will have your license number. This simplifies support getting you the download link.

    Stan Jones
    Community Expert
    September 24, 2019

    Rodney, I understand your experience, and Morphart may have to do what you described. Those are good recommendations. But I did a successful install and validation from a previously downloaded set of CS6 install files, that required using my CS5.5 disks as part of the process (it was an upgrade). I used my serial number and all was well.

     

    Maybe my download was already in the right serial number embedded form?

     

    In any event, if I were Morphart, I'd try the disk install first. Either way, you probably have to do the updates via the update link in the help menus.

    Brainiac
    September 24, 2019
    what's a morphart ? You may be right, cause if you bought it online back then maybe you had the install files with embedded serial number, etc. Either way it should be possible to do, but not like back then ... everything is changing a lot.
    Brainiac
    September 24, 2019

    well, the bottom line is you can't install it even if you have the boxed version with serial number and you had it up and running years ago ( so adobe has you in their database as a validated owner of software ).

     

    Gotta go through chat or customer service of your choice.. Just my experience.

     

    Brainiac
    September 24, 2019
    I mean you can't install it from the discs automatically being verified.. you CAN INSTALL IT.. but you go through what I said in beginning.
    John T Smith
    Community Expert
    September 24, 2019
    timvondrell
    Participating Frequently
    March 6, 2020

    PC only.  Which.  Well it was fine back when I could only afford to work on PCs...but....

    Ann Bens
    Community Expert
    September 24, 2019

    Alas it is no more available. CS6 download has been removed completely from the cloud.

    Only way to have access is when you bought CS6 some years ago which has a serial number.

    Brainiac
    September 24, 2019

    I did that same thing this past year. Had cs6 ( I own box version with serial number ) on laptop that died. Got new laptop and couldn't install cause it wouldn't 'verify' automatically online.. so I spoke to an adobe IT person via chat option... and eventually got through to someone who took my info and then sent me an email link to download a couple zip files, and told me to install from those unzipped files on laptop... it is basically like you have to download the entire cs6 creative suite via the zip files and then install from that. My serial number was already embedded in the install exe file ... but you have to put it in manually anyway... you'll see ... and then it automatically verifies during installation of the adobe manager stuff... so you choose what programs you want to put into laptop and install. Worked good, but took time due to chat stuff and so on...

     

    🙂