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1

Adobe Premiere and After Effects leaking memory and unusable

Community Beginner ,
May 14, 2021 May 14, 2021

Premiere and After Effects 2021 start leaking memory as soon as they are opened.

It doesn't matter what project is open.  There can be no projects open, but they start leaking memory immediately.  I open activity monitor and the memory just keeps going up indefinitely. 

 

This originally started on Mojave.  I tried upgrading to Catalina, same issue.  I am now on Big Sure, same issue.

This basically makes these programs completely unusable.

 

VERSIONS SEEMINGLY AFFECTED:

Premiere 14.9 and later

After effects 17 and later

 

I have tried:

  • updating Mac OS
  • reinstalling OS
  • formatting hard drive, reinstalling OS
  • uninstalled premiere/after effects
  • uninstalled creative cloud
  • used adobe creative cloud cleaner to uninstall everything

 

This is probably 5 minutes after Adobe Premiere being open, and idle, no projects open.

Screen Shot 2021-05-14 at 3.00.26 AM.png

image.png

COMPUTER SPECS

Mac OS Big Sur 11.3

MacBook Pro (15-inch, 2019)
2.4 GHz 8-Core Intel Core i9
32 GB 2400 MHz DDR4
Radeon Pro Vega 20 4 GB

TOPICS
Crash , Error or problem , Freeze or hang , Performance
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Community Expert ,
May 22, 2021 May 22, 2021
LATEST

did you try to clean media cache inside Premiere Pro and Purge all memory and disk cache in AE?

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