Highlighted

Adobe Premiere CC slow in response

Community Beginner ,
Jun 19, 2013

Copy link to clipboard

Copied

Hi,

I recently upgarded to Adobe Premiere Pro CC and I notice that it is very slow in response and there is like 10 seconds lag for every step I do. I notice my computer goes up to 30 percent of workload. The problem arises when I am going from one sequence to another sequence, it lags or copy something in a sequence and then it lags. I have been using CC for 4 months and I did not have a problems with CS6. But this really annoys me.

My computer specs:

CPU i7-920 3.6gHz OC

48 GB of RAM @ 1466Mhz

Quadro K5000 with latest drivers

5x2TB at RAID 5

250gb OS SSD around 140 free space

120gb SSD - Around 40 free.

My cache drive was 120gB SSD, even I change the cache drive to RAID5 drives, it doesn't make a difference.

Now, when I export to render to Adobe media encoder, it takes 10sec. It used to take a sec to do that with CS6.

Is there something I could change in the settings that would make premiere pro faster in response?

I am looking forward for your reply.

Views

70.0K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe Premiere CC slow in response

Community Beginner ,
Jun 19, 2013

Copy link to clipboard

Copied

Hi,

I recently upgarded to Adobe Premiere Pro CC and I notice that it is very slow in response and there is like 10 seconds lag for every step I do. I notice my computer goes up to 30 percent of workload. The problem arises when I am going from one sequence to another sequence, it lags or copy something in a sequence and then it lags. I have been using CC for 4 months and I did not have a problems with CS6. But this really annoys me.

My computer specs:

CPU i7-920 3.6gHz OC

48 GB of RAM @ 1466Mhz

Quadro K5000 with latest drivers

5x2TB at RAID 5

250gb OS SSD around 140 free space

120gb SSD - Around 40 free.

My cache drive was 120gB SSD, even I change the cache drive to RAID5 drives, it doesn't make a difference.

Now, when I export to render to Adobe media encoder, it takes 10sec. It used to take a sec to do that with CS6.

Is there something I could change in the settings that would make premiere pro faster in response?

I am looking forward for your reply.

Views

70.0K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 19, 2013 4
LEGEND ,
Jun 19, 2013

Copy link to clipboard

Copied

There's no user setting for this.  Something is wrong in your system somewhere, I just don't have a clue where to start looking.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 19, 2013 0
Community Beginner ,
Jun 19, 2013

Copy link to clipboard

Copied

My system was fine with CS6 premiere pro. After I updated it to premiere CC, I am having this problem.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 19, 2013 2
LEGEND ,
Jun 19, 2013

Copy link to clipboard

Copied

I get that.  I just don't know why.  You're the first I've seen report this issue.  My own two systems do not show this behavior.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 19, 2013 0
Community Beginner ,
Jun 19, 2013

Copy link to clipboard

Copied

Thank you for your reply

I opened CS 6 project file and I was working on it on CC by adding videos and new sequences and there was this huge lag in it.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 19, 2013 1
LEGEND ,
Jun 19, 2013

Copy link to clipboard

Copied

I've seen other reports of odd behavior for older projects opened in CC7.  Try a new project with the same media.  How does it perform?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 19, 2013 1
Community Beginner ,
Jun 19, 2013

Copy link to clipboard

Copied

Thanks Jim for the info

You are right. The problem is with opening the older projects in CC7. When I opened a new project and put some videos on it and edited them and exported to adobe media encoder. It was smoother as CS6

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 19, 2013 0
LEGEND ,
Jun 19, 2013

Copy link to clipboard

Copied

Not bad, eh?  From "no clue" to "solved" in 6 posts.

http://www.straitpinkie.com/wp-content/uploads/2013/06/homer-excited.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 19, 2013 3
Community Beginner ,
Jun 19, 2013

Copy link to clipboard

Copied

Lol Yeah

Thank you for your time and your support, mate.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jun 19, 2013 0
New Here ,
Aug 12, 2015

Copy link to clipboard

Copied

Hi, I also been having issues with Adobe Illustrator loading, then lagging.

This is what I have:

Intel (R) Core(TM)

i3-4360 CPU @ 3.70 GHz

24GB (23.9 GB usable RAM)

64 bit OS x64 - base processor

What could be the issue?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 12, 2015 0
Participant ,
Jul 04, 2013

Copy link to clipboard

Copied

I'm having the same issue in CC, I started the project in CC and it very sluggish, I hit the play button there is a delay (2-3 seconds0 and when I hit stop there an even longer delay before it stops (3-4 seconds)

When I did an xml export to CS6, there are no problems with playback or stoping playback.

Also I'm working on a music video with around 1,000 clips and over 900 edits.  No effects and the project

has been pre-rendered.  Once again I loaded this project into CS6 (via XML) and I'm not having this problem.

My System:

3.40 GHz, AMD Phenon II X4 965

32 Gb Ram

Nvidia GTX 570

500 GB Hybrid SSD (Programs)

500 Gb Hybrid SSD (Footage & Project files)

Thx!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 04, 2013 0
Jul 26, 2013

Copy link to clipboard

Copied

I am having this same problem and can't figure out what is going on.  CS6 runs excellent, CC is unbearable.  two second delay on almost everything.  It is unusable.

Windows machine:

-Windows 8

-Intel i7 970 3.2GHz with HyperThreading

-Solid State main drive (C drive)

-12GB RAM

Any suggestions?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 26, 2013 0
Explorer ,
Jul 26, 2013

Copy link to clipboard

Copied

One thing I noticed is that some Adobe processes don't clean up after themselves, causing the system to bog down. I only know this because my Premiere CC tends to crash frequently with my converted CS6 project so with every crash, I saw some duplicate Adobe processes running in Task Manager.  I noticed my CC project running slower and slower on inevitable relaunches, thanks to crashing.  So, my steps to recover from a crash are now.. 

1. Exit out of Adobe Creative Cloud from system tray. 

2. Kill all Adobe processes in Task Manager.

3. Restart Adobe Creative Cloud.

4. Restart Premiere CC project.

BTW, has anyone noticed that there are 2 'Adobe CEF Helper Project (32 bit)' processes running?  Are they duplicates?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 26, 2013 0
Jul 26, 2013

Copy link to clipboard

Copied

Cool, thanks. I’ll give it a try. It sucks because we got halfway through a 12 disc exercise video DVD set before I really started noticing problems. I can’t copy and paste the clips into CS6 and an xml/edl export doesn’t recognize titles. So needless to say, I’m freaking out.

But thanks I’ll give it a try and let you know what happens.

Chris Thibault

CHRIS TEEBO FILMS

413-650-5524

<http://www.christeebo.com> www.christeebo.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 26, 2013 0
LEGEND ,
Jul 31, 2013

Copy link to clipboard

Copied

anyone noticed that there are 2 'Adobe CEF Helper Project (32 bit)' processes running?

That's normal.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 31, 2013 0
Engaged ,
Jul 26, 2013

Copy link to clipboard

Copied

Same issue here. 

http://forums.adobe.com/message/5523914

Still unresolved.  I started my project in CC.  I've noticed ALL projects in CC start fast and start slowing down after only a few hours of editing.  Restarts don't help.  It seems once the project is slow, that project will continue to get slower the more you add to it.  You can remove some footage from your Sequence, and it might make things a tad faster, but... you've... removed some footage...

Hopefully everyone here has submitted their own Bug Report to Adobe:

https://www.adobe.com/go/wish/‎

As my current project is at whopping 5 second response time on any action, I'm at a complete standstill until this is resolved.

Curious: does everyone who has experienced this problem have CS6 currently installed (not running, of course) on their machine  (I do)?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 26, 2013 1
New Here ,
Jul 31, 2013

Copy link to clipboard

Copied

I'm having a similar issue. The major difference in my case, is that video playback is completely stopped, audio plays fine, but video will not playback in the viewer. I can watch the clips individually and scrub through the edit with no lag.

This is happening on 2 Macs and a PC. All have been updated to 7.0.1 and still no fix. Anyone have any ideas?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 31, 2013 0
LEGEND ,
Jul 31, 2013

Copy link to clipboard

Copied

Have any of you guys who started the project in CC synced you're settings?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 31, 2013 0
New Here ,
Jul 31, 2013

Copy link to clipboard

Copied

I did not sync my settings. I'm about to wipe everything and reinstall. I have CS6 still installed, but I'm uninstalling that as well, in the chance that it is lending to the problem.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 31, 2013 0
Community Beginner ,
Jul 31, 2013

Copy link to clipboard

Copied

@sdzieglo

I advise you not to uninstall CS6 as I have already done that and it didn't help. Continue working on your CS6 until adobe fixes this bug.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 31, 2013 0
New Here ,
Jul 31, 2013

Copy link to clipboard

Copied

Awesome. . . Thanks for the heads up.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 31, 2013 0
Explorer ,
Aug 01, 2013

Copy link to clipboard

Copied

Hi sdzieglo

I just wonder if this could be your problem, running both versions of PPro?

Maybe other's who are doing this could comment.  I was running CS6 previously but after verifying CC worked OK, uninstalled CS6.  I have run into issues with other software (Windows) where two versions of the same program were installed.  Uninstalling the old one has usually worked for me.

I too have run into problems with syncing.  I really don't like this idea tbh.  You can't beat having local settings with backups.  As with all technology - when it works, great, when it doesn't lots of frustration and hassle you just don't need.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 01, 2013 0
Engaged ,
Aug 01, 2013

Copy link to clipboard

Copied

Jim Simon wrote:

Have any of you guys who started the project in CC synced you're settings?

I have done a settings sync UP to the cloud and (maybe) a sync DOWN (not sure about that one).  Do you have a hunch?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 01, 2013 0
LEGEND ,
Aug 01, 2013

Copy link to clipboard

Copied

I remember reading about another issue that only occurred after a sync, so I thought it worth checking.

I have both CC and CS6 installed and often actually running at the same time, and have never experienced this issue.  Different versions of PP have long coexisted on the same machine, so I'm very skeptical of this as a cause.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 01, 2013 0
Explorer ,
Aug 01, 2013

Copy link to clipboard

Copied

WHen I initially used CC version of PP I did a sync up as I have never saved settings before.  When I went into the program the other day it said it couldn't perform a sync, maybe the Cloud Server was down.  I'm just saying that can be a disadvantage with this type of backup system. 

My mouse and keyboard also use the cloud to store settings instead of how it used to work by storing them locally on a RAM chip.  If the mouse can't sync for whatever reason, it still works as a basic mouse but all other functionality, I.e. macros, button function is lost and it happens more than I would like.  And you are forced into this, there is no choice but its the best mouse for me ergonomically as I have joint problems.

if you are running both versions of the program concurrently with no issues, great.  But sometimes running two versions can be problematic and it can vary even between seemingly similar platforms.  I know with advances in programming this is not as bad as it used to be but that depends on how well it was written.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 01, 2013 0
Aug 14, 2013

Copy link to clipboard

Copied

Just went to the store and bought a new computer just to test this issue out before I gave up.  Same thing is happening,  Slow in response, rendering time is doubled.  I give up.  Both of these machines are running Windows 8, maybe that is the problem.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 14, 2013 0
LEGEND ,
Aug 14, 2013

Copy link to clipboard

Copied

I have it on Windows 8 myself without any such issues.  You're not using a project that was started in CS6, are you?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 14, 2013 0
Aug 14, 2013

Copy link to clipboard

Copied

No I am not. But I do have tons of titles in the project. I just did a test. With no titles, it encodes in almost real-time with GPU on (still double the amount of time it took with CS6), with titles it is taking about 3x real time even though the yellow bar on top of the timeline indicates it does not need additional rendering. It seems as though it takes the longest when there is a motion effect applied to the title (manually keyframed animate in).

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 14, 2013 0
LEGEND ,
Aug 14, 2013

Copy link to clipboard

Copied

In my tests, exporting through Adobe Media Encoder no longer uses GPU acceleration like CS6 did, even if you have it turned on for the project.  So those longer encode times do not surprise me.

You can still perform a direct Export, though, and get that acceleration back.  (You just can't do anything else while it exports.)

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 14, 2013 0
Aug 14, 2013

Copy link to clipboard

Copied

Media encoder never used GPU. I am talking about straight from Premiere, not Media Encoder.

Chris Thibault

CHRIS TEEBO FILMS

413-650-5524

<http://www.christeebo.com> www.christeebo.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 14, 2013 0
Explorer ,
Aug 15, 2013

Copy link to clipboard

Copied

HI Chris

I've always found the same thing with motion effects, they do seem to drastically increase encode times.   Same with titles if you have a lot.

I always assumed its because I don't have professional skills and have learnt through books, forums and experimentation so I do it in a less efficient way than a pro editor would.

Would it make a difference if you did the animation in After Effects and imported it as a composition? 

I'm by no means an expert on encoding but do sometimes wonder if codecs are fully optimised for the hardware capacity now available.  Is some of due to the number of file formats and the fact that the codec has to be able to handle slight variances of each proprietary Manufacturer's format, so can't be fully optimised for every single one.   I know there are supposed to be all these standards but with the sheer number of hardware devices out there, is that really the case.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 15, 2013 0
LEGEND ,
Aug 15, 2013

Copy link to clipboard

Copied

Media encoder never used GPU

It did when you queued up a sequence from Premiere Pro CS6.  It no longer does with Premiere Pro CC.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 15, 2013 0
New Here ,
Sep 04, 2013

Copy link to clipboard

Copied

I have the same problem with a MacBook Pro using Adobe Premiere CC. It used to work fast until I did some updates and now my i7 Macbook is running super slow. It just took 2-hours to render a 15-minute timeline with just one title at the beginning. I typically use Adobe rather than Avid Media Composer to do these smaller projects and to render for the web because it's faster. Just not in the past 10-days or so...I hope Adobe gets it fixed soon.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 04, 2013 0
New Here ,
Sep 04, 2013

Copy link to clipboard

Copied

The updates were for Adobe Creative Cloud - not to programs on the MacBook Pro.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 04, 2013 0
LEGEND ,
Sep 04, 2013

Copy link to clipboard

Copied

Updates to Premiere Pro will reset the "supported cards" text file.  You will have to reedit or delete that to get acceleration back for AME exports.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 04, 2013 0
Explorer ,
Sep 29, 2013

Copy link to clipboard

Copied

I am having the same problem!  Interestingly my Sony VAIO Duo 13 Ultrabook is pretty light on it's feet with Premiere but my custom built NLE frequently runs into these problems.

The result is that I can often load a project faster in the ultrabook and some projects I can actually edit faster!!?  The ultrabook has a satisfyingly powerful Corei7 but no serious graphics capabilities to speak of, so rendering is software only and it bogs down a lot when working with compressed formats like AVHCD.  I got it just to use it's Wacom digitizer for Photoshop and Illustrator but on my last video, I got frustrated with my desktop NLE machine and cut it on my tiny laptop.  (Did it in the car on a road trip.  Fun to be able to!  But vastly less than ideal for anything very professional.)

My problem is that Once my desktop NLE is running, it can churn through very complex native editing like a dream.  It's just that every time I need to change what the program is doing, it takes an exceedingly long time to load new components of the program, i.e. bringing up an effects panel or the audio mixer.  My assumption is that once everything the program needs is loaded into ram, there is no problem, but the program is somehow interfering with computers reading and writing to the C: drive where the program is held.  Maybe it is creating is some issue with ram caching to the C: drive that is slowing things down.  After working with Premiere the problem persists and it takes equally long to open other programs.  I had similar problems this summer with the CS6 AVHCD bug in this thread.  This is not as bad, but seems very similar in its manifestation.  There is no longer any connection to any one codec.  Instead, the problem seems to emerge as Premiere has been running for a while.  Or after opening Premiere, closing it and then reopening with out a system restart in between.  A project imported from Final Cut Pro 6 via XML was particularly problematic, but the problem is sporadic so it was hard to tell if it was that or just a couple of bad days.

Any help or advice would be very much appreciated. 

Here are my specs:

  • Windows 8 Pro x64
  • Intel Core i7-3770K 3.50GHz
  • RAM: 16 GB
  • Graphics: GTX 660 ti
  • Motherboard: ASUS P8Z77-V PRO Thunderbolt
  • C: drive:  OCZ-Vertex 4  (120GB / 45 free)
  • 😧 drive:  Contains Premiere Projects (16TB, RAID 0, 4 SATA3 drives on Intel Rapid Storage Chipset)
  • E: drive:  Contains User Folders  (1TB  SATA3)

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 29, 2013 0
Explorer ,
Dec 07, 2013

Copy link to clipboard

Copied

Has anyone made any progress on this? I have the same problem on a brand new iMac 3.5ghz i7. I receive project files from a CS6 user, but I have to edit them in CC to use MPE with the iMac, and the performance is dreadful and unpredictable.

I feel like I'm right back to the stupid AVCHD bug all over again...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 07, 2013 0
Explorer ,
Dec 07, 2013

Copy link to clipboard

Copied

Sorry man, the upgrade to Windows 8.1 did the trick for me and some others I have spoken with.  My guess is that's why this thread has been dormant for some time.

Glitches with a project file may cause erratic behavior.  Your post seems to imply that you are only having trouble with a project that you imported from CS6.  If that is the case, you could get around that by exporting your project as XML and reimporting as a new project to reset any project related issues without loosing much editing progress.

Good luck.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 07, 2013 1
Explorer ,
Dec 07, 2013

Copy link to clipboard

Copied

Yes, its only trouble with CS6 imported projects. These are multi-camera projects and I need to maintain all the nested timelines and such. XML does away with all that...doesn't it?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 07, 2013 0
Explorer ,
Dec 07, 2013

Copy link to clipboard

Copied

Multicam is well supported in XML.  It shouldn't be a problem.  The things you are more likely to have trouble with are filters, color correction, titling and any transitions over and above simple dissolves. 

In any case, nothing can be lost by trying, since your original project will be uneffected.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 07, 2013 0
New Here ,
Dec 10, 2013

Copy link to clipboard

Copied

Hey Zach,

I was on your same page, on my Mac I brought 2 projects from cs6 believing cc would do it better, same lagging problem.
The footage was coming from a Canon DSLR (h264, 1080, 24p). So I had the settings as (new sequence from clip), raw as the material, nothing changed, the lagging and audio out of sync was happening all the time. Then changed the settings to .....believe me here ARRI Cinema, keeping the same frame rate and size, of course, (you'll lose the renders you had before). That improved the rendering time and didn't lag anymore.
Coincidence, I don't know, I'm going to try on my 2nd project, but has worked for me so far.

UPDATES!

Nevermind the ARRI Cinema settings didnt work on my 2nd project. I actually tried that because when I created a sequence from clip, it said Arri instead of DLSR, don't know why.

Tried XML from cs6, didnt work either.

Don't wanna give up, just going to keep trying, don't know why one project worked and the other one didnt. Both with similar filters (Gamma correction, 3 way color). And only 3 clips had added Warp Stabilizer.

Let's stay in touch!

Message was edited by: Cris_K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 10, 2013 0
Community Beginner ,
Jan 07, 2014

Copy link to clipboard

Copied

8 Seconds of beautiful lag.

I'm working on an hour long docu. Created in PP 7.1 but updated to 7.2.1. Not very complex with a couple of vids on track 3 at most. When I am zoomed out to view my entire timeline everything slows to a crawl. Jut moving the cursor or trying to zoom in one step takes 8 painful seconds. I've turned of waveforms and thumbnails with no fix. The only way I can edit is by zooming into the timeline only then is it more responsive. That suggests to me that PP 7.1.2 is loading all clips into memory when zoomed out. Can someone please tell me why it would need to do this and why it would croak so badly. My system stats show I've got 8 gig of memory still not being used by premiere out of 16. I've worked in AVID & FCP and have never seen an edit package do this. Even if I go up to the file menu it takes yup 8 seconds for anything to show. Really? Anyone have any suggestions other than rolling back to 7.1? Because if I recall correctly I wasn't having this problem until the 7.2 update. Unfortunately I can't verify and be sure without actually rolling back which I would prefer not to. 

Mac Pro 3,1 8 core

16 gig of ram

OSX 10.8.5

CC PP 7.2.1

GTX 570 2.5 gig

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 07, 2014 0
Explorer ,
Jan 07, 2014

Copy link to clipboard

Copied

I would try these steps to troubleshoot. This will let you know the exact

nature of the problem.

1. Try starting a new project using the same footage after a reboot.

(If that fixes your problem it was due to problems with project file

and can be solved exporting the project as XML and reimporting into a new

blank project file)

2. If the problem still persists, Reboot again and try a new project with

footage in a different codec. (like a very standard intermediate codec

i.e. Avid DNxHD or ProRes).

(If this fixes your problem, obviously transcode and replace all your

footage.)

3. If the problem still persists, you have a problem with your Premiere

installation, It may be conflicting with other programs or background

processes installed on your computer. Check what other video related

programs you have or what programs could be calling on Quicktime background

processes.

Good Luck!

Gabriel Armstrong Pass

<http://gapmedia.org

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 07, 2014 1
Community Beginner ,
Jan 07, 2014

Copy link to clipboard

Copied

Thank you for the suggestions. I'll troubleshoot these and report back.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 07, 2014 0
Community Beginner ,
Jan 08, 2014

Copy link to clipboard

Copied

I completely uninstalled premeire pro, rolled back to 7.1 and everything worked as it should. What a relief.  I could scrub the timeline as expected. So I thought maybe it was a fluke maybe I should update to 7.2.1 just to see if it was a one time issue and sure enough 7.2.1 was crazy slow again. Same issues as before. It would take 8 seconds to zoom in one step from a full zoom out. Based on that alone would you not consider this a premiere pro update issue? What exactly got broken. Mind you this is only one of several other issues that I've encountered in the new update. I'm rolling back as I write this to 7.1.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 08, 2014 0
Explorer ,
Jan 08, 2014

Copy link to clipboard

Copied

Glad you found a solution and Thanks for the heads up about 7.2.1 !

Gabriel Armstrong Pass

<http://gapmedia.org

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 08, 2014 0
Adobe Employee ,
Jan 08, 2014

Copy link to clipboard

Copied

I'm not sure if it's relevant to your case, ReubenFink, but the 7.2 update introduced problems with certain AMD GPU cards. See Peter's post in this thread: http://forums.adobe.com/message/5985267#5985267

This thread might also be worth a look: http://forums.adobe.com/message/5934916?tstart=30#5934916, specifically Post #6. I suspect the post piersfh refers to is Post #7 here: http://forums.adobe.com/message/5930977#5930977.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 08, 2014 0
Community Beginner ,
Jan 09, 2014

Copy link to clipboard

Copied

Thanks Mark,

I went over the threads and I don't think the GPU issue applies to me since I'm running a cuda card. Plus the same behavior shows up even with software rendering switched on. Plus it happens after all media is loaded so nothing is being indexed. The only one that seems to be relevent is the thread about Preview File Formats.

http://forums.adobe.com/message/5930977#5930977

All my footage on this timeline is mpeg or directly from the .mxf mpeg files off of sony cams. So that might be the culprit. Is this a bug? Is it due to starting a project in 7.1 then updating in the middle of it?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 09, 2014 0
Explorer ,
Jan 09, 2014

Copy link to clipboard

Copied

>

Is it due to starting a project in 7.1 then updating in the middle of it?

That is one of the things I suspected. Again exporting to XML and

importing to a new project would solve that problem.

But I have learned that version updates during an edit is something to stay

away from in any NLE.

Gabriel Armstrong Pass

<http://gapmedia.org

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 09, 2014 0
Community Beginner ,
Jan 09, 2014

Copy link to clipboard

Copied

When the project is complete I will try the XML as a test and report back. Thanks.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 09, 2014 0
New Here ,
Feb 27, 2014

Copy link to clipboard

Copied

Hi,

Had similar problems while opening a CS6 project file in CC. Slow zooming and a play and pause delay of some 4-6 seconds. Overall sluggish and unrecognizable from the other projects that I have worked on with no problems on this system.

I solved it by turning off the "Composite in Linear Color (requires GPU acceleration or max render quality)' - box in 'Sequence Settings'.

Seems to be something that's set as default while transfering projects to the new Premiere CC. Or maybe something that was set on the system that I got the project from. Anyways, it solved my problems!

Hope it helps!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 27, 2014 0
Explorer ,
Feb 27, 2014

Copy link to clipboard

Copied

Thanks. Good to know!

Gabriel Armstrong Pass

<http://gapmedia.org

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 27, 2014 0
Explorer ,
Mar 19, 2014

Copy link to clipboard

Copied

Just stated to notice this on a large project we are working, non of the fixes posted worked until I Rolled back to 7.1 and then all is fine. Updated back to 7.2 and its back again. Please sort this Adobe.

Imac 3.4Ghz i7

NVIDIA GeForce 675MX 1024MB

24GB RAM

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 19, 2014 0
New Here ,
Mar 19, 2014

Copy link to clipboard

Copied

Hi guys,

Now I have been experiencing a new weird bug.
Everytime that I do a straight cut, J or L cut, even a fade to black. The audio gets muted, replay it again and is back. When I'm by myself is fine to rerun it, but with a client is simply annoying to go pause and play, pause and play all the time.

Any comments? Would really appreciate them.

Cris

PPCC 7.2.1 with Mountain Lion

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 19, 2014 0
Explorer ,
Mar 20, 2014

Copy link to clipboard

Copied

I have also noticed this, very annoying.

[Personal info removed.]

Message was edited by: Jim Simon

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 20, 2014 0
New Here ,
Mar 20, 2014

Copy link to clipboard

Copied

Still finding new bugs, ive been spending my whole morning rendering one seq. it is only 1:24 mins long. The problem got solved when I trimmed one frame from one shot, actually was a text. It took forever to render, saw that tiny red line on top, that was bugging, moved it and Bam!, the render is done.

What's up with that????

Anyone with the same issue, my txts were coming from AE

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 20, 2014 0
Contributor ,
Aug 21, 2014

Copy link to clipboard

Copied

How did you roll back to 7.1? Is there a 7.1 legacy install somewhere or something?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 21, 2014 0