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markklomp
Participant
August 20, 2018
Question

Adobe Premiere crash when starting (redirected folders)

  • August 20, 2018
  • 1 reply
  • 505 views

Hello,

On of our customers is using Adobe Premiere Pro CC 2018.

I can install the application without any problems but when I start the application it will crash almost immediately (different dll errors) or just closed.

We are using Group Policies to redirect the My Documents folder to the D drive instead of C drive.

When I log-in with an account wich isn't using the GPO and the My Documents folder is on the C drive, I'm able to start the application without any problems.

Do you know why Adobe Premiere Pro CC isn't working when you are using redirection folders and do you know how I can solve this problem?

Thank you.

    This topic has been closed for replies.

    1 reply

    juanmario
    Participating Frequently
    August 20, 2018

    Run the installation and the program as administrator.

    markklomp
    markklompAuthor
    Participant
    August 20, 2018

    No, this doesn't work. Other ideas?