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ConnorStevens98
New Participant
May 14, 2018
Answered

Adobe Premiere Pro CC: Preview resets when pausing timeline.

  • May 14, 2018
  • 5 replies
  • 7400 views

Hello,

I'm having an issue with Premiere Pro CC 2018 that is making it incredibly difficult to edit videos as I am unable to pause the timeline in order to cut clips, when attempting to do so the preview jumps back to the start and plays the footage back from the beginning. The audio plays back correctly regardless of where I pause along the timeline, but the preview refuses to play back the video at the correct time.

I'm fairly new to Premiere Pro and don't understand too much about why I'm having this issue, although I have used CS6 several times before and I have never had this problem occur until now. This is making editing a nightmare as the only way I can cut a clip is to play it from the beginning and wait for the preview to catch up to the part I need to cut.

I've spent hours searching for a solution and re-installed Premiere Pro but I can't seem to find any way to fix this by myself, so any help would be greatly appreciated.

Thanks.

    This topic has been closed for replies.
    Correct answer ConnorStevens98

    I paused the timeline by clicking the stop button on the preview as well as pressing space, pretty much any time I attempted to move the slider further along the timeline or pause at a specific point I would have the problem occur and only have the preview show the beginning of the footage.

    I read through the information on the page you linked and I was hopeful that it would solve this weird issue, but unfortunately nothing in there seemed to have any effect.

    For now I have went back to using CS6 after losing some patience and it's working perfectly fine so I'm going to continue with my project using that instead. My only thought is that it could somehow be a problem with my computer and not the software.

    Thanks for the help though. Greatly appreciate it.

    5 replies

    Koshu
    Koshu
    Participating Frequently
    April 5, 2020

    I had this exact problem, and rebooting the application and computer, resetting preferences, and clearing media cache files didn't help. I figured the application may have become corrupted or somehow I missed a patch, so I went to Adobe Application Manager to see if I could reinstall or update Premiere CC. The Application Manager confirmed I needed to update Premiere as well as Media Encoder, which I did, and the problem appears to be solved. If it comes back in a relatively short amount of time, I'll post an update, otherwise, assume the problem has been addressed long term.

      caiod32651418
      caiod32651418
      New Participant
      October 28, 2018

      I am having the same issue with Adobe premier Pro CC. When i input an MP4 file or .MOV file. The video will run as normal but as soon as i attempt to move the slider to cut the clip or even simply move to a different spot on the time line. The video file will restart and completely bug out while the audio remains playing as normal. If you have found any solutions to your problem please reply to me. the program was running fine before however i have yet to find a solution to this and my subscription is running.

      Thank you very much

      Ann Bens
      Ann Bens
      Brainiac
      October 28, 2018

      Maybe you are using an underpowered machine for highly compressed footage.

      Might want to consider using Proxies .

      caiod32651418
      caiod32651418
      New Participant
      November 1, 2018

      I used a proxy and everything smoothed out and i can see my timeline. I edited the entire clip however once i export it out. My footage is nearly perfect except for the fact that the video file is replaying itself over and over again while audio and images run as normal.

      D
      DeanUtian
      Brainiac
      May 14, 2018

      How are you pausing the timeline?

      This page which covers - Turn-off automatic restarting of playback - possibly could help.

      New features in Adobe Premiere Pro CC

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      ConnorStevens98AuthorCorrect answer
      New Participant
      May 16, 2018

      I paused the timeline by clicking the stop button on the preview as well as pressing space, pretty much any time I attempted to move the slider further along the timeline or pause at a specific point I would have the problem occur and only have the preview show the beginning of the footage.

      I read through the information on the page you linked and I was hopeful that it would solve this weird issue, but unfortunately nothing in there seemed to have any effect.

      For now I have went back to using CS6 after losing some patience and it's working perfectly fine so I'm going to continue with my project using that instead. My only thought is that it could somehow be a problem with my computer and not the software.

      Thanks for the help though. Greatly appreciate it.

      Grigor Poghosyan
      Grigor Poghosyan
      Participating Frequently
      May 14, 2018

      May I have a screenshot please?

      Grigor Poghosyan
      Grigor Poghosyan
      Participating Frequently
      May 14, 2018

      Trash your preferences

      C
      ConnorStevens98Author
      New Participant
      May 14, 2018

      Thanks for the reply, I've tried trashing my preferences as you suggested but it doesn't seem to have done the trick. I'm still having the same problem with all of my footage.

      Appreciate the help though.

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