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Audio out of sync after importing .MOV

New Here ,
Feb 08, 2014 Feb 08, 2014

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Experiencing audio out-of-sync issues after importing a .mov clip into Premiere Pro.

The .mov clip causing the problem does not have a problem when played with quicktime or vlc: The audio matches the video perfectly.

Adobe Premiere Pro CC 7.2.1 (4) on OSX 10.9.1

Open Premiere, New Project ... > OK > Import the single video clip (whether by dragging into the app, or using the Media Browser). Start playing the clip in the Source monitor, scrub forward. Result: audio and video are way out of sync.

The .mov clip causing the problem was exported from Silverback app.  http://silverbackapp.com/

Details about the .mov clip, via Media Inspector app:

============================================================

General

Complete name                    : /Users/jukeboxhero/20140203.mov

Format                           : MPEG-4

Format profile                   : QuickTime

Codec ID                         : qt 

File size                        : 638 MiB

Duration                         : 34mn 46s

Overall bit rate                 : 2 566 Kbps

Encoded date                     : UTC 2014-02-04 06:52:45

Tagged date                      : UTC 2014-02-06 15:55:40

Writing library                  : Apple QuickTime

Video

ID                               : 2

Format                           : AVC

Format/Info                      : Advanced Video Codec

Format profile                   : Main@L5.1

Format settings, CABAC           : No

Format settings, ReFrames        : 2 frames

Format settings, GOP             : M=2, N=30

Codec ID                         : avc1

Codec ID/Info                    : Advanced Video Coding

Duration                         : 34mn 46s

Bit rate mode                    : Variable

Bit rate                         : 2 449 Kbps

Width                            : 1 920 pixels

Height                           : 1 080 pixels

Display aspect ratio             : 16:9

Frame rate mode                  : Variable

Frame rate                       : 18.969 fps

Minimum frame rate               : 6.522 fps

Maximum frame rate               : 19.355 fps

Color space                      : YUV

Chroma subsampling               : 4:2:0

Bit depth                        : 8 bits

Scan type                        : Progressive

Bits/(Pixel*Frame)               : 0.062

Stream size                      : 609 MiB (95%)

Language                         : English

Encoded date                     : UTC 2014-02-04 06:52:46

Tagged date                      : UTC 2014-02-04 15:27:35

Color primaries                  : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177

Transfer characteristics         : BT.709-5, BT.1361

Matrix coefficients              : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

Audio

ID                               : 1

Format                           : AAC

Format/Info                      : Advanced Audio Codec

Format profile                   : LC

Codec ID                         : 40

Duration                         : 34mn 45s

Bit rate mode                    : Constant

Bit rate                         : 104 Kbps

Nominal bit rate                 : 128 Kbps

Channel(s)                       : 2 channels

Channel positions                : Front: L R

Sampling rate                    : 44.1 KHz

Compression mode                 : Lossy

Stream size                      : 25.9 MiB (4%)

Language                         : English

Encoded date                     : UTC 2014-02-04 06:52:45

Tagged date                      : UTC 2014-02-04 15:27:35

============================================================

The video imports perfectly into Final Cut Pro 10.1.1

I have Premiere Pro trial and Final Cut Pro trial. If there's no fix or easy work-around, I will have to ditch Premiere.

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correct answers 1 Correct answer

Community Expert , Feb 08, 2014 Feb 08, 2014

>Frame rate mode                  : Variable

No version of Premiere does "well" with Variable Frame Rate

Below is about iphone, but may help

Some people find that Iphone won't edit easily because it uses a variable frame rate

- A possible fix in message #22 http://forums.adobe.com/thread/934466

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Community Expert ,
Feb 08, 2014 Feb 08, 2014

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>Frame rate mode                  : Variable

No version of Premiere does "well" with Variable Frame Rate

Below is about iphone, but may help

Some people find that Iphone won't edit easily because it uses a variable frame rate

- A possible fix in message #22 http://forums.adobe.com/thread/934466

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New Here ,
Feb 08, 2014 Feb 08, 2014

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Thanks, John! Exporting the clip to Constant Frame Rate before importing the clip into Premiere Pro fixes the issue.

Fixed with HandBrake. Export using Constant Frame Rate set in Output Settings > Video, and Premiere Pro handles it fine.

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