audio plays but video is blank

Question

So, im trying to edit a video, but when i put the video to the timeline the video is not playing but the sound is there. rendering the sequence doesnt do anything, closing and opening the program manager doesnt do anything either,

closing and opening the program manager did this

John T Smith · Answer

More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

-WITH Exactly which version of Premiere Pro

-WITH exactly what are the codec details of what you are editing?

-WITH what effects are you using with the video?

-WITH exactly what export settings did you use for your output?

-WITH the brand/model graphics adapter (ATI or nVidia or ???) and exact driver version

-Do not count on Windows to be fully up to date when it comes to device drivers

-Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

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