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Richard Townsley
Richard Townsley
Participant
April 13, 2020
Answered

AVI import failure... Mac OS Catalina

  • April 13, 2020
  • 3 replies
  • 5535 views

Hello all,

 

I am having an issue importing .avi files, I am using Mac OS Catalina and I am getting an error "We were unable to open the file on that disk." This happens for any and all .avi files and I have over a terabyte of footage don't want to convert it.

 

What steps do I need to take in order to get premiere to import my footage?

Notes: I have Premiere installed on my computer's built-in 8TB SSD, my footage on an external 2TB External Hard Drive and my project is saved on a 5TB External Hard Drive. The footage was given to me color graded.

 

Specs:

  • Adobe Premiere Pro 2020
  • 16-Inch MacBook Pro 
    • 2.4GHz 8-core i9 Processor (Turbo up to 5.0GHz)
    • 64GB 2666MHz DDR4 memory
    • AMD Radeon Pro 5500M with 8GB of GDDR6 Memory
    • 8TB SSD Storage
    • 5TB External Hard Drive
    • 2TB External Hard Drive

 

Here are images that may provide additional info:

This topic has been closed for replies.
Correct answer Richard Townsley

Yeah, I've tested handbrake before and it can convert them but it will take about 5 days to go through the terabyte. I was hoping there would be a quicker solution but it doesn't look like it so I might end up biting the bullet and converting it. 

 

Any chance you know anything about where I can find a download for the RV24 codec? I think that maybe what the .avi files are using.

3 replies

M
Michael Grenadier
Legend
April 14, 2020

If I remember correctly, avi is a file "wrapper" and can contain different codecs just like quicktime so it may be a problem with these particular avi's. 

 

See if handbrake will convert them.  It's free and it's kind of a swiss army knife of video conversion programs.  https://handbrake.fr

Post back and let us know how things work out.

Richard Townsley
Richard TownsleyAuthorCorrect answer
Participant
April 15, 2020

Yeah, I've tested handbrake before and it can convert them but it will take about 5 days to go through the terabyte. I was hoping there would be a quicker solution but it doesn't look like it so I might end up biting the bullet and converting it. 

 

Any chance you know anything about where I can find a download for the RV24 codec? I think that maybe what the .avi files are using.

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
April 14, 2020

Dont think avi is supported on Catalina.

Richard Townsley
Richard TownsleyAuthor
Participant
April 14, 2020

If that's the case that's unfortunate. 

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 13, 2020

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Richard Townsley
Richard TownsleyAuthor
Participant
April 14, 2020

Thanks for the link. When viewing the website the most recent version costed money but I was able to download an older version they had listed for free. I've imported a .avi into MediaInfo and it only allows me to view the info in easy view or text view. Both "Sheet" and "Tree" are grayed out.

 

Any thoughts?

 

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 14, 2020

When I go to the link I posted, it is free. 

Post in text view.

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