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Known Participant
January 4, 2019
Question

Bounding Box for Essential Graphics Broken Again :(

  • January 4, 2019
  • 2 replies
  • 1682 views

Hello,

This issue was resolved a few updates back, but looks like it's broken *again*. I can't see the Bounding Box anymore unless i manually increase the Program monitor's height.

Can someone look into this?
Version 13.0.2 (Build 38)

    This topic has been closed for replies.

    2 replies

    Ann Bens
    Community Expert
    Community Expert
    January 4, 2019

    Not broken for me.

    Do you have an odd scaling set in windows.

    Known Participant
    January 6, 2019

    It is definitely broken again. In 2019.0.1 it was fixed. No matter what the scaling in Windows was, 100% or 125% or 150%, it always worked. Now I updated to 2019.0.2 and the problem is back. Totally unacceptable and shame on Adobe for not doing sufficient quality control. How can you possibly fix a problem, then bring it back again? I have my scaling at 125%.

    Please fix it Adobe. Very frustrating.

    Legend
    January 6, 2019

    Windows Display Scaling should always be set to 100%.

    You should use a 24" 1920 x 1080 monitor at a minimum for this type of work.

    Stan Jones
    Community Expert
    Community Expert
    January 4, 2019

    I could only get this problem is I set Windows Advanced scaling to 125%.

    Do you have scaling set, and if so to what?

    Yes, I thought it was fixed in 2019.0.1 even if scaling set to 125%.