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Participant
November 9, 2008
Question

CANNOT EXPORT MEDIA from Premiere CS4

  • November 9, 2008
  • 31 replies
  • 30327 views
Tried everything...

I'm on a mac. When I go to "export/media", a popup comes up, I choose my settings (in my case 960x540 PhotoJPEG @ 23.976) Click export...

It slowly opens up Adobe Media Encoder... I see the entry in the queue. I click "Start Queue".. and nothing. It just sits there saying "Loading/Waiting".

Anyone else have these problems?

I can't understand why its so difficult just to export a simple quicktime file from Premiere, unless I'm doing it wrong.
    This topic has been closed for replies.

    31 replies

    May 11, 2010

    I work on PC and have a Premiere CS4 project which has dynamically linked AE compositions in its timeline, with voiceovers on the audio track. When I export, AME will launch and will export when I click start queue. When I play the export file, whatever the format the audio plays all the way through but only a small selection of composition footage will play, the majority of the video is just a dark screen. Very frustrating. I used CS3 up to a few weeks ago, but my new job requires me to use Production Premium CS4, and I'm not impressed with it.

    the_wine_snob
    Inspiring
    May 11, 2010

    Welcome to the forum.

    This would probably be a great topic to post anew, as the people replying might get confused on exactly where this fits into such an old thread, with many other problems.

    When you do, I'd also post as much info, as is possible, to keep the questions to a minimum, and give people material to work with. They will get right to your problem much more quickly. This ARTICLE will give you some tips on the types of info that would be so very useful.

    Now, maybe one of our tireless MOD's can split this out to a separate thread, but you might want to add a bit more detail.

    Good luck,

    Hunt

    Participant
    May 12, 2010

    this is sooooo frustrating... i have a clean copy of Premiere CS4 and never installed CS3 on my Macbook pro and it wont allow me to encode my videos. Everytime i export the media from premiere to media encoder, it keeps giving me the (!) error

    - Source File: C:Users.....AppDataLocalTempSuperman Spoof 1.3.prproj
    - Output File: C:UsersanthonyDocumentsAdobePremiere Pro3.0Sequence 01.wmv
    - Preset Used: Custom
    - Video:
    - Audio:
    - Bitrate:
    - Encoding Time: 07:47:43
    10/25/2008 2:40:26 AM : Encoding Failed
    -----------------------------------------------------------------------------
    Could not read from the source. Please check if it has moved or been deleted.
    -----------------------------------------------------------------------------


    - Source File: C:Users......AppDataLocalTempCopy of Superman Spoof 1.3.prproj
    - Output File: C:Users.......DocumentsAdobePremiere Pro3.0Sequence 01.mp4
    - Preset Used: Apple iPod Video Large
    - Video:
    - Audio:
    - Bitrate:
    - Encoding Time: 07:51:40
    10/25/2008 2:44:24 AM : Encoding Failed
    -----------------------------------------------------------------------------
    Could not read from the source. Please check if it has moved or been deleted.
    -----------------------------------------------------------------------------


    - Source File: C:Users.......AppDataLocalTempCopy of Superman Spoof 1.3_1.prproj
    - Output File: C:Users........DocumentsAdobePremiere Pro3.0Sequence 01.mp4
    - Preset Used: Apple iPod Video Large
    - Video:
    - Audio:
    - Bitrate:
    - Encoding Time: 07:52:09
    10/25/2008 2:44:52 AM : Encoding Failed
    -----------------------------------------------------------------------------
    Could not read from the source. Please check if it has moved or been deleted.
    -----------------------------------------------------------------------------


    - Source File: C:Users.......AppDataLocalTempCopy of Superman Spoof 1.3_2.prproj
    - Output File: C:Users........DocumentsAdobePremiere Pro3.0Superman 1.3.mp4
    - Preset Used: Custom
    - Video:
    - Audio:
    - Bitrate:
    - Encoding Time: 07:54:46
    10/25/2008 2:47:30 AM : Encoding Failed
    -----------------------------------------------------------------------------
    Could not read from the source. Please check if it has moved or been deleted.

    Then another error [ The native instruments folder has not been found do you want to..." and a OK button.]

    But when i click OK it doesnt go away.. im not using nor have native instruments installed anymore since i deleted them all in my system

    HELP PLS!!
    -----------------------------------------------------------------------------

    Participant
    April 18, 2010

    i have the same problem, plus, a little windows that opnes an says "The native instruments folder has not been found do you want to..." and a YES button, but it doesnt work. im on a MAC. can anybody help me

    the_wine_snob
    Inspiring
    April 18, 2010

    Are you trying to use the Native Instruments VST's in PrPro?

    Hunt

    Participating Frequently
    May 1, 2009

    I cannot believe this. I waited until there had been patches etc.. Adobe e seminars raved about the product. Used the Clean uninstall tool to completetly remove all other Adobe products, not just CS3. Then did a clean installation. All looks well. Worked for 4 days on my project. Loving it!!! Try to export - not really an unreasonable objective, I would have thought and Media Encoder will not export. What the hell is this?!?

    Now I read in this forum that Adobe have known about this problem for some time and not done anything about it, apparently.

    Participating Frequently
    May 1, 2009

    Hello:

    I have figured out a work around that is not particularily  technical, but
    its working for me.  My project is one and a half hours long.  Its  intended to be
    authored.  So I have many bins full of different media, tons  of titles and
    14 timelines.  Now the timelines and the renders are the issue  I'm finding.
    If your project is big, try this.  Adobe felt I could have corrupted project files,

    but I've discovered but they are not.

    Exit CS4 and create another project  folder.  THen go to open your main
    project. Resave it into the new project  with a different name so you always
    have a copy (Make sure you have a copy  of the original too).  If you don't
    have the ability to delete a number of  timelines from your project folder,
    then I would suggest cut your project  up. Yes, cut it up in parts that you
    can knit back together in Encore.  Also  make sure that your preview folders
    do not collectively exceed 85GYGs.  If  they do, delete some and only render
    out the section you want to export.   Now try going to the encoder.  It works
    for me so far.
    Repeat this for  the remainder of your project.

    We should not have to do this, but what  option do we have.  I have 6 weeks
    into my project and 6 more to go.  Good  luck and let me know how it goes.

    CZorn

    Participant
    March 4, 2009
    hi! I have installed CS4 master pack and it worked just fine. Today when I used Premiere at File->Export->Media... Premiere remain blocked and encoder don't start. Any Ideea ??Thanks a lot!
    Participant
    February 26, 2009
    So i tried a few other things that i read in the forums, coping a premiere shortcut to the dynamiclink directry... didn't work. Now AME won't even launch...

    but i have found a work around, which might be obvious to some/all but i didn't know about it and i'm stoked i found it.
    You can import your project into After Effects ( File--Import--Adobe Premiere...) and render out from there...

    hope it helps a bit

    if anyone finds a proper fix please post

    thanks later
    Participating Frequently
    April 16, 2009

    Hi there:

    I'm having the same problems and its frustrating me to pieces.  I'm on a really tight deadline and am a fairly new Priemiere user.  I tried importing the project into After Effects.  I do get an error, but everything seems to load in.  The timelines are not AVI's so how does AE read them and how did you encode from there?  I don't know how to use AFter Effects yet.

    Harm_Millaard
    Inspiring
    February 25, 2009
    NEVER.
    Participant
    February 25, 2009
    awesome, i'll give the lower case a try

    if there is anyone from adobe reading... when could we expect a fix for this?

    thanks
    Legend
    February 25, 2009
    >is there a way to export not using AME

    No.

    >can [you] get CS4 files into CS3

    No.
    February 25, 2009
    Hello,

    I had the same issue...what I did was change the file name to something in all lower case: test.whateveryouencodeto

    I kept getting that failed and tried and worked for me. Hope that helps.
    Participant
    February 25, 2009
    OK so i read the whole thread and there is no real solution, only some work arounds that didn't work for me at all.

    My issue id the same, Encoder won't Encode and write my Premiere files.

    - is there a way to export not using AME

    - i have tried but does anyone know if you can get CS4 files into CS3... i liked CS3 ... it could render out my files...

    please any help would be great..

    and yes i've uninstalled reinstalled etc etc etc

    running windows xp64 on mac pro bootcamp

    thanks
    later