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paulp50490746
Inspiring
September 2, 2018
Answered

Cant' extract audio

  • September 2, 2018
  • 3 replies
  • 2088 views

Hi,

I can't extract audio from MOV files.

I get an error message saying:

'Encode operation 0 of 1 failed for file

This topic has been closed for replies.
Correct answer RobShultz

Please make sure that the app is up to date. You May also want to try Media Encoder.

3 replies

S
Stephanie5E96
Participant
May 4, 2021

Having same exact issue with updated version - anyone find a solution? Did not have an issue with older versions in the past. Only with 2019 and 2020 Premiere 

Vidya Sagar
Adobe Employee
Vidya Sagar
Adobe Employee
September 28, 2018

Hi paulp50490746,

Sorry for the trouble. Have you tried the steps recommended by RobShultz? Is the issue resolved?

Please let us know if you need any assistance.

Thanks,

Vidya

R
Community Expert
RobShultzCommunity ExpertCorrect answer
Community Expert
September 2, 2018

Please make sure that the app is up to date. You May also want to try Media Encoder.

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