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Participant
January 25, 2017
Question

cant open premiere pro

  • January 25, 2017
  • 2 replies
  • 2320 views

one of my associates used my laptop for some days he installed without my persmisson a creative cloud crack and now i cant even use my paid premiere it keeps telling me i  need to  renew the subscription i  uninstalled everything  and used cc cleaner  then download and install creative cloud and premiere but  it keeps poping the cant connect to server renew your subscription, what can i do?

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    2 replies

    Vidya Sagar
    Adobe Employee
    Adobe Employee
    February 22, 2017

    Hi Moverlysh,

    Have you resolved the issue? Please let us know the status.

    Thanks,

    Vidya Sagar.

    Inspiring
    January 25, 2017
    MoverlyshAuthor
    Participant
    January 25, 2017

    ive done it, didnt work

    Ann Bens
    Community Expert
    Community Expert
    January 25, 2017

    Might need a clean OS install.