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freddie4
Participant
January 9, 2020
Question

Capture preview window is blank when capturing DV from tape deck

  • January 9, 2020
  • 5 replies
  • 3474 views

I'm trying to capture DV tape from Sony DV deck. Worked correctly last month and now suddenly the video screen in the capture window does not show the video from the tape deck. The audio is playing.  If I go ahead and capture the scene (which I can't see), the video and audio plays propely in the Clip and Project monitor windows properly. It just won't show the video in the Capture screen.
-Computer is not connected to web so video drivers were not up-dated.
-Video card is Nvidia RTX-2016
-Using Premier CS4
-My capture format is DV.
-Abort capture on dropped frames is off
-My device control is DV/HDV Device Control
-Setting in capture window is both "Audio & Video"

Any suggestions?

Fred

This topic has been closed for replies.

5 replies

E
Enkidu2
Participant
August 6, 2020

I just had the same problem pop up in the middle of a capture session. Go do Device Manager and roll back the display driver to the Microsoft Basic Display Driver. That fixed my problem.

O
old_user1975
Participant
June 20, 2020

I had the same issue this week in CS4.  I fixed it by going to the settings tab in the capture window.  From there I chose the edit button for capture settings. Next I chose the settings button. I then removed all of the check marks for during preview and during capture.  Next I clicked OK twice to return to the captuer window.  My preview screen was back.  I do not know how the boxes got checked, but unchecking them fixed my problem.

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    January 9, 2020

    The graphics card is not used but rather the firewire.

    CS4 might not be the issue but the sony deck.

    Have seen many issues in the past with decks. Not so when camera's or converters were used.

     

     

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    January 9, 2020

    Reconnect the deck but make sure all equipement is off.

    Firewire is not hotswapable on the deck side..

    F
    freddie4Author
    Participant
    January 9, 2020

    Thanks I wil give that a try.

    I did not really want to use another software approach.

    Fred

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 9, 2020

    I use these for capture:

    WinDV   WinDV

    HDVSplit   HDVSplit 

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    January 9, 2020

    Just the other day I captured 6 old D8 tapes with Pr.2020. No issue what so ever.

    S
    Snap0101
    Participant
    February 23, 2021

    I just finished capturing 7 old tapes and didn't have this problem till I tried to capture my 8th tape.

    I now have the exact same problem as reported but I'm using Pr CC 2020.

    I'm able to capture using WinDV but I spend thousands of dollars a year to use specialized dedicated software.

    I'm hoping Adobe will find a permanent fix for this.

    J
    Community Expert
    John V KnowlesCommunity Expert
    Community Expert
    January 9, 2020

    I'm afraid that CS4 is too old at this point to offer any assistance. 

    -------------------------------------------------------------------------JVK | Editor/Designer/Software Instructor. Pr, Ae, Ch, Ps, Ai, Id
    F
    freddie4Author
    Participant
    January 9, 2020

    I'm sure the basic operation is the same and that others have had this problem.

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