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Ramin Winroth
Participating Frequently
May 12, 2017
Question

Clunky mouse when trying to change value settings (in effects and elsewheree)

  • May 12, 2017
  • 13 replies
  • 6074 views

I've been trying to find an answer for this but I'm not able to.

So my problem is that when I try to change a dragable setting with my mouse in let's say the effects controls windows it's stuck for quite a while, almost like a snap, before I can move it. So let's say I'm trying to change the opacity value. I click on the 100%, my mouse changes icon and I drag left or right. It doesn't do anything until I drag quite a bit more when it suddenly jumps quite a big value leap. So let's say I wanna fine tune the opacity down to about 95%. Then I have to drag hard so it moves from it's semi-locked/snapped 100% so it gets to like 70% or lower and then move it up carefully. Super annoying and I don't have any problem with this in AE, Illustrator or PS. Dunno what's up, didn't find anything in preferences about it. Thanks!

    13 replies

    Inspiring
    October 19, 2023

    Realtime rendering, there is a chance your system is just lagging. The newer applications are programmed to take up a lot more processing power. On my laptop is smooth as butter, i7 16gb ram nvme ssd. On my PC much older system, it's laggy, 980ti i7 860 16gb ram. et. What are you computer specs, that's important to note here for this problem.

    ChunkeyNinja
    Participant
    October 7, 2023

    To add to my last post, just changing the polling rate did not sadly resolve the issue - the problem seemed to be with the switch on the mouse itself - supposedly a common issue with the Naga. If anyone is having this issue I'd recommend doing a mouse test online and seeing if when dragging the mouse button flickers on and off. This will not affect most windows usage, but Adobe does. Ended up returning the mouse and getting another to resolve the issue.

    Participant
    October 7, 2023
    Participant
    October 7, 2023

    What a frustrating video:

    • 1 entire minute describing the problem that we all already know because we've looked up the video in the first place
    • Wanders around with vague terminology - says confidently that the problem is 'mouse smoothing' but that never comes up again when he's stumbling through the settings
    • Changes settings but accidentally puts them back how they were to begin with
    • Acts like it's fine, but you can see he still suffers from the same sensitivity lag he always had (https://youtu.be/M9968_Ha-OE?si=J9PAHSxMdkVPzVC9&?t=2m33s)
    • Tries to cover it up by saying 'some people' might 'also' need to un-check the pointer precision control, and of course then it's fixed

     

    That did not need to be a video.

    ChunkeyNinja
    Participant
    October 1, 2023

    Someone else found the same thing, but I've been having this issue recently with a new Razer Naga - was absolutely doing my head in with it not clicking a dragging correctly. Changing the polling rate down from 1000hz alleviated the issue, so anyone using gaming mice will want to check that.

    Participant
    August 6, 2023

    I experimented with my mouse a bit, and it looks like the source of the issue is your mouse's polling rate.

    You see, I have a Logitech G-whatever mouse and despite the pain in the ass the Logitech G hub is giving me 95% of the time, I can at least set the mouse's polling rate on it. Polling rate is measured in Hz and can vary from 125Hz to over 1000Hz depending on the brand and model of the mouse in question. Looks like Adobe can't keep up with 1 ms response time.

    I set mine to 125Hz and the 'click and drag' feature worked as it should. So if you have a mouse with interchangable polling rate, try to change it to a lower value, see if it fixes anything. It worked for me.

    Participant
    October 19, 2023

    it worked! thanks!

    SantoUY
    Participant
    March 23, 2023

    On version 2023 and still with this problem.... the only thing that worked but it's not exactly a fix.. was to set the dpi of the mouse with the mouse software to the lowest.. and then the windows sensitivity to max. Now my mouse feels a bit unconfortable but premiere works finally. 

    Participant
    November 29, 2021

    @MHoeckerand @jack5E5F thanks for your answers, it really works!

     

    In my case it was just fine to raise mouse sensivity in Windows settings from 5/10 to 6/10.

    And lowering mouse DPI from 800 to 500 to keep the same speed.

     

    Now it catchs even super small movements since I start moving my mouse.

    Participating Frequently
    March 9, 2024

    It's perfectly worked for me. Now changing values in Premier Pro is super fast. It's just cranking up the Windows setting to maximum and adjusting the mouse DPI in the respective mouse App setting. I'm using HyperX PulseFire Haste and adjusted the DPI setting in their Ngenuity software. Thank you so much!

    Participant
    September 1, 2021

    For anyone finding this in 2021.

     

    I searched for weeks. Two options (No other "odobe advice" works anyway)

     

    1. If you set your windows mouse setting dpi way up, this fixes it, but then you have a mouse pointer that is clunky. (happens when you have to set the mouse itself back to 100 dpi to compinsate for the windows mouse dpi settings that is way up)

     

    2. Easy way, without doing any settings. Flick your mouse to the right/left fast, way over what is normal. It then becomes "alive/wakes up" and then set it as it is now *functioning.

     

    This is clearly an ADOBE FUALTY MOUSE DPI BUG thing that needs to be patched in the software.

     

    Hope this helps someone out there. Take care

    Known Participant
    July 5, 2020

    It's 2020 and  I found myself having the same problem.  What I found out from some other posts is that it has something to do with Windows mouse speed (sensitivity) settings and a multi resolution mouse.  I had my mouse at highest sensitivy (using the adjustment buttons on the mouse itself) and Windows' speed/sensitivity all the way down.  This changed the way that Premiere recognized the mouse's movements.

     

    As Premiere is one of my primary tools, this had to work so I set the speed of my mouse to max in Window's settings, and then adjusted sensitivity back down using the buttons on the mouse itself, and this seems to work just fine for me.

     

    I will say that Premiere should probably update to recognize the mouse movement and speed regardless of what settings are in Windows.  If it moves a certain (small) distance in screen space, it should adjust the value.

    Participant
    May 26, 2017

    I booted up Premiere for the first time in a few weeks and I have the same problem now. It worked fine earlier this month. Did you ever find a fix? I updated to the most current version hoping it would resolve the issue but no luck. I don't know how a full-time, professional editor deals with this stuff, under pressure, under deadlines, "oops, my NLE is broken again. Guess I'll spend a few hours online asking fellow users how to fix it or submit a bug report and keep my fingers crossed." I guess they probably use Avid.

    Ramin Winroth
    Participating Frequently
    May 29, 2017

    No I never found a fix :/. Haha yeah I hear you. I have been learning Avid aswell now but want to use both for different things. It's annoying but you can work around it I guess. Hopefully it'll be gone in some update soon, let me know if you find anything!