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H
Homerbrannon
Participating Frequently
August 1, 2018
Question

DJI video doesn't work in Premiere Pro 2018

  • August 1, 2018
  • 6 replies
  • 4080 views

I can't get DJI video to work in Premiere Pro anymore. I never had a problem until a couple weeks ago. Now about a third of the videos don't import (I get the "No video or audio streams found" error). The videos that do load tend to hang up the program. Is this an Adobe issue or a DJI issue? Whichever it is, it's killing my work. Anyone have this problem and figure out a solution?

This topic has been closed for replies.

6 replies

SGMoluse
SGMoluse
Participant
October 30, 2019

I have the same problem..Some DJI (Phantom 4 V2) MP4 files work just fine and some do not.  The ones that don't work import fine into vegas pro 16.  I don't understand why some work and others do not.  The video is about 4 minutes long.  It is frustratin. Nothing changes in work flow, I move video off my sd card and onto my windows 10 computer. I try importing to premiere and it just hangs ..the file is not imported and eventually Premiere just locks up.

 

PGZ@Mobibase
PGZ@Mobibase
Inspiring
October 4, 2018

I've read somewhere DJI footage is VFR (Variable Frame Rate).

Try Handbrake to convert to Constant Frame Rate

J
Joshua5E0C
Participant
March 26, 2021

Just wanted to reply to this for posterity. Had an issue with DJI Osmo Mobile footage not showing up upon exporting the premiere media. There were no import, rendering, preview, or even export errors that came up in Premiere. The only problem was with the exported video, the dji footage was a black screen. I used Handbrake and changed to constant framerate, then put the footage through premiere and it came out perfect. Thank You from 2021!

B
beautiful_code5E47
Participant
October 4, 2018

This is killing me my job is on the line here please fix this ADOBE!

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
October 4, 2018

Upload short clip to test.

F
Felipi Vieira
Participating Frequently
September 28, 2018

Hi Homer,

I'm also facing the same exact problem. Just installed the Premiere Pro in a new machine with high end specs and got the same error message.

Please let me know if you guys found some solution. Thanks.

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
August 1, 2018

MIght want to update your graphicscard driver.

Please post comp specs and Premiere build.

And upload a small clip for us to test.

H
HomerbrannonAuthor
Participating Frequently
August 1, 2018

Here's the a link to the smallest clip I have that doesn't work.

DJI_0024.MP4 - Google Drive

R
Community Expert
Richard M KnightCommunity Expert
Community Expert
August 1, 2018

Seems ok here on a Win10 machine

Vishu_Aggarwal
Vishu_Aggarwal
Participating Frequently
August 1, 2018

Does the video play outside of premiere pro in the media player? & please share the media properties details and Premiere Pro CC 2018 version.

Also, try importing footage via Media Browser, if it does not work then try transcoding the files using media encoder cc and then import it in premiere pro

Vishu AggarwalAdobe Certified Instructor, Professional and Expert
H
HomerbrannonAuthor
Participating Frequently
August 1, 2018

I tried the Media Browser, same result. I tried encoding it, I might try that again on these new clips.

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